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John Thornton Chevrolet - Service Center

Lithia Springs, GA

4.3
1,526 Reviews

1,526 Reviews of John Thornton Chevrolet - Service Center

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December 21, 2020

Tim was great. Repairs were made in a timely manner. Employees we courteous, and very helpful. I would recommend this service dept. Thank you all More

by SUMMS2222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2020

The service I received on Friday was a good experience. I talked to the general Manager Mr. Bernie took care of the problem. Which should have been the salesperson to follow though and never did Mr Bernie to More

by JMCCLARITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Yates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Bernie
December 16, 2020

Great experience. Bryon remembered me after 9 years took care of the problem right away. Looking forward to our continued work relationship. I am enjoying being a Chevy owner again. More

by David.hotaling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

John Thornton Chevrolet responded

Thanks for your input.

December 16, 2020

Twice I had appointment and left car all day and came after work and my car was never looked at never will I come here More

by pilgriml
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2020

I appreciated the courteous and professional service provided by John Thornton as he worked directly with me to ensure delivery of my car to Meadowview, Virginia. More

by mnelson18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Thornton (5 Stars)
December 15, 2020

Always pleased with the service and personal attention I receive when I take my vehicle to Thornton Chevrolet for service. They have all of the history of my truck and don’t try to try to sell not needed p More

by BFM0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Reid
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2020

Great service I will always use you all for all my maintenance needs and sales thanks for being awesome merry Christmas and happy New Years More

by SHUNDALYNNCRISTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Strickland
December 15, 2020

FANTASTIC AS ALWAYS! NEVER HAVE A BAD THING TO SAY....ALWAYS PLEASED! BRYON HAS ALWAYS BEEN ABLE TO GET ME IN AND HAVE THINGS FIXED. THANKS TO ALL More

by GAIL_FRED
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Steinke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2020

Fast and always a good job done all ways courtesy and polite to the customer real no what there talking about when asked what the problem is More

by SMCCRACKEN420
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reginald Widener
December 14, 2020

Bad service department! I bought a car from John Thornton Chevrolet because family members recommended them and their service department. Apparently a very bad decision. More

by bth2129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryon Steinke
1.0
This rating includes all reviews, with more weight given to recent reviews.
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