Johnson City Ford
Johnson City, TN
Filter Reviews by Keyword
By Type
200 Reviews of Johnson City Ford
I will not be using Johnson City Ford or any of its affiliated dealers again. The dealership does not stand behind what their inexperienced salesmen say. If you have an issue they will not resolve it. affiliated dealers again. The dealership does not stand behind what their inexperienced salesmen say. If you have an issue they will not resolve it. Be very careful— you will get multiple add ons without the pricing, etc being clear. I attempted to speak with the general manager and only get called back by a sales manager at the store which is not who I wanted to talk to. I’m not satisfied with my experience at all. I was lied to about options available to me. I do not trust this dealer. More
Excellent Customer Service I looked for a truck at several locations in the Tri-Cities. I had worked with the Ford Dealership in the past in Johnson City. I had a good experie I looked for a truck at several locations in the Tri-Cities. I had worked with the Ford Dealership in the past in Johnson City. I had a good experience at that time. I went back there to look at F150's. The sales person Anthony Valls, was an outstanding sales person. He was very accommodating and not pushy. He was very patient and helpful in helping to find the right truck. Anthony thank you for your assistance and for being patient. Once the truck was selected I worked with the finance manger, Nick Cohen. What a great guy to help understand and go over the financial aspect of purchasing a truck. He was very pleasant and easy to work with. No pressure at all from Nick. The General Manager Glen Layfield was also great to work with in working out the deal. The J.C. Ford team were outstanding during my experience. More
Typical up sales without explanation. Bought the truck with 67,000 miles documented the worthless warranty the sold me at 32,000. Don’t waste your time or money. with 67,000 miles documented the worthless warranty the sold me at 32,000. Don’t waste your time or money. More
Great Experience Great Dealer Ship and excellent Staff, our Salesmen Anthony Valls was very helpful and got me into the truck of my dreams. I would recommended Johnson Great Dealer Ship and excellent Staff, our Salesmen Anthony Valls was very helpful and got me into the truck of my dreams. I would recommended Johnson City Ford to anyone and I hope to do business with them in the future. More
Very disappointed with my purchase and the way they handled the issue after purchase of my car. I would not buy from them again. Beware handled the issue after purchase of my car. I would not buy from them again. Beware More
Great Ra and Mike were amazing. They really went out of the way to make the truck fit into my budget. Great job guys and you all have earned my trust as a b Ra and Mike were amazing. They really went out of the way to make the truck fit into my budget. Great job guys and you all have earned my trust as a buyer and will be back when needing a different vehicle. Thanks again! More
Great experience Excellent customer service. Ra, our salesman, was very informative and helpful in making our decision. Prices were competitive and best in the area. T Excellent customer service. Ra, our salesman, was very informative and helpful in making our decision. Prices were competitive and best in the area. Thanks Guys! More
Great slection I will be buying a new explorer in about 1 month. I went to the dealership to look around. Michael Thompson explained all the new features and all th I will be buying a new explorer in about 1 month. I went to the dealership to look around. Michael Thompson explained all the new features and all the rebates. I was very impressed with knowledge. Soon as we get back in town. We will be seeing Johnson city Ford. and Mr. Thompson. More
Great job Danny kiplinger did an amazing job and really helped me. He went over and beyond to make sure I got what i needed at the price I needed that same day. Danny kiplinger did an amazing job and really helped me. He went over and beyond to make sure I got what i needed at the price I needed that same day. Thank you so much danny!! More
just looking Stopped by the dealership. Told Micheal Thompson we were just looking. Next thing we knew we left Johnson City Ford in a new used vehicle. Stopped by the dealership. Told Micheal Thompson we were just looking. Next thing we knew we left Johnson City Ford in a new used vehicle. More