Johnson City Honda

William always a pleasure to work with upbeat and very personable work completed on a timely basis and clear explanation of work conducted provided and recommendations provided for future vehicle care personable work completed on a timely basis and clear explanation of work conducted provided and recommendations provided for future vehicle care More

Had 30K service done on 2009 CRV. Mid way through the process Will came into the waiting area and explained to me what was being done--and also that I needed new tires (which I knew, and which is my only process Will came into the waiting area and explained to me what was being done--and also that I needed new tires (which I knew, and which is my only complaint about this (2009)new car, i.e., the Continental 225/65 R17 tires are 'pooped' at 30K miles. Will was sympathetic and suggested replacement brands with their price. All personnel at this dealer are courteous and helpful. More

I enjoy working with Will because he is always informative about maintenance and does not attempt to push services that aren't needed simply because I'm a female. Breath of fresh air. informative about maintenance and does not attempt to push services that aren't needed simply because I'm a female. Breath of fresh air. More

I brought my 2000 Honda Accord in for an extensive I brought my 2000 Honda Accord in for an extensive service, which included new tires. I picked up the car and drove off the lot only to find that t I brought my 2000 Honda Accord in for an extensive service, which included new tires. I picked up the car and drove off the lot only to find that that it had a flat tire. I immediately took the car back and told them I wanted a new tire. Will was extremely nice and told me that he would have it take care of immediately. I spoke with the service manage Kevin about the issue and was assured that this sometimes happens and that the seals sometime break on new tires. I accepted this answer and decided to go on my way after being assured that the dealership would make things right. I was even ask what would it take to ensure that they did not loose my business. I told them I just wanted my cars repaired and that I need to be able to trust the people working on my vehicles. I decided to give them a second chance and let them change the timing belt on my 2007 Ridgeline. 2 Days later my niece while driving home from work crested a hill and the brand new tire expelled all the air leaving us in the middle of a busy highway . We drove about 400-500 yards and pulled into a driveway to be out of traffic. I called the the dealership and spoke with Lee and told him the situation. I had roadside assistance come out and change the tire, and when the tire was pulled off he pointed out a section of damage to the wheel. He started to fix the wheel and I told him to stop. We put the spare tire on the car and I drove it home and brought it to Johnson City Honda the very next morning. I am being told by Kevin the service manager that I had fresh marks underneath the car where I hit something. I find it hard to believe that someone who is suppose to be a professional would make such and accusation, but after dealing with him on Friday it does not shock me that this accusation was thrown out. I am now being told that i need a new wheel due to hitting something from Friday afternoon until Monday afternoon. I have driven Honda's since 1996 and have had them serviced at Honda Dealerships throughout the United States and beside Crown Honda in Durham, NC this is the worst situation I have ever been put in by having my car serviced at a Honda Dealership, At least Crown Honda only lost my keys to my house and they paid for a locksmith to change then Johnson City Honda has cost me money and continues to cost me money because they do not want to accept responsibility for causing damage to my car. More

I have bought my last two cars from Johnson City Honda, and always bring them in for their scheduled maintenance. I always work with Will Campbell, and he is always professional, courteous, friendly, and and always bring them in for their scheduled maintenance. I always work with Will Campbell, and he is always professional, courteous, friendly, and helpful. The work done by the service department is prompt and has kept my vehicles running great. More

I have always felt that Johnson City Honda was a premier dealership and my wife and I went to them to buy our 2008 Honda Odyssey and have returned for all of our service and parts needs. We were in need of dealership and my wife and I went to them to buy our 2008 Honda Odyssey and have returned for all of our service and parts needs. We were in need of new tires and had to have them within twenty-four hours in order to make our departure on our four week maranthon trip of over 3000 miles to attend family graduations, birthdays, and vacation. Jason Derrick, Parts, had the tires ready at 0830 hours and Will Campbell, Service, saw that the tires were on the van at the promised time and had the van washed and standing tall for us to drive safely on our trip. We are planning on the purchase of a new van in the near future and definetely will be returning to Johnson City Honda, where the price is right and the service is great! It certainly is "The Johnson City Way!" More

My parents went in search to buy me a used car. We went to Johnson City Honda which had a great selection of used cars! As we were looking, Gary Miller, asked what car we were interested in and made sure t to Johnson City Honda which had a great selection of used cars! As we were looking, Gary Miller, asked what car we were interested in and made sure that we test drove each car we liked. We decided on a used Red PT Cruiser Touring Edition. He made sure we felt comfortable with our decision and got us a great deal on the car! His friendliness and courtesy helped us feel comfortable at the dealership and buying my first car. I would highly recommend Gary Miller for your car shopping needs. More

I am a college student who was looking for an affordable car with good gas mileage. Johnson City Honda did a great job with helping me find exactly what I was looking for for a great price. Everyone there w car with good gas mileage. Johnson City Honda did a great job with helping me find exactly what I was looking for for a great price. Everyone there was exceptionally friendly and did everything in a time-efficient manner. The salesmen who helped me were Chad Lewis and Ryan Martin, both of which were extremely helpful and knew what they were doing. They were not annoyingly persistent like most car salesmen but rather genuinely friendly and wanting to help. I will definitely be doing business with Johnson City Honda from now on and I recommend other people to do the same if they want high quality. More

Ryan Martin did a superb job of dealing with me and my daughter to find the best deal on a new vehicle for her. She purchased a 2011 Honda Civic and is extrememly happy with her purchase. I will recommen daughter to find the best deal on a new vehicle for her. She purchased a 2011 Honda Civic and is extrememly happy with her purchase. I will recommend him to others interested in purchasing a new or used vehicle. More

I have been getting my Honda Civic serviced at Johnson City Honda for almost 2 years. I have always had great service from them. Today my customer service agent was William Campbell, and I highly recomm City Honda for almost 2 years. I have always had great service from them. Today my customer service agent was William Campbell, and I highly recommend him. I recommend Johnson City Honda and William Campbell for any of your vehicle service needs.... More