Johnson Lexus Of Raleigh

Lease experience went smoothly. With Tim Lyon as Johnson Lexus’ sales associate, our experience leasing a 2015 RX 350 in 2014 and then a 2017 RX 350 three years later could not have With Tim Lyon as Johnson Lexus’ sales associate, our experience leasing a 2015 RX 350 in 2014 and then a 2017 RX 350 three years later could not have gone more smoothly. In 2014 Tim toured inventory to show us the 2015s from which to make a selection. For the 2017 RX 350 we had expressed a preferred color/trim prior to our sales appointment. Tim had the preferred color waiting for us. In both cases, Tim carefully demonstrated the changes from one model year to the next. Then he reviewed the lease terms most appropriate for our travel habits. Vehicle registration was transferred without a hitch. He followed up days later to check that everything was going well. Before we left with the new car a delivery specialist demonstrated latest technology features. He was available to answer questions that came up back at home. More

Easy professional great experience Ian Thompson was very professional. We told him what we were looking for and he delivered! The whole experience was easy and stress free! Highly re Ian Thompson was very professional. We told him what we were looking for and he delivered! The whole experience was easy and stress free! Highly recommend this dealership. More

Poor communication, repeat visits to fix a Lexus recall I had a Lexus recall for the passenger airbag for Lexus ES350 and scheduled a dropoff on Thursday with a promise of a loaner car, and then pickup on I had a Lexus recall for the passenger airbag for Lexus ES350 and scheduled a dropoff on Thursday with a promise of a loaner car, and then pickup on Friday. The scheduler told me that I can come by anytime to drop off the car. I drive 35 miles to go to the dealership at 11:00 AM and they have no loaner cars. Sorry come back we we can give you a loaner. I have to go back again (70 mile roundtrip) due to poor planning and service of Johnson Lexus. Very rude and poor service people. All running around with no care for customer satisfaction. I would avoid this dealership for future purchases of Lexus and any service. More

Professional I rate Johnson Lexus five star based upon three primary considerations: 1. Sales. The sales representative Eb Udofia was excellent. Engaging, patie I rate Johnson Lexus five star based upon three primary considerations: 1. Sales. The sales representative Eb Udofia was excellent. Engaging, patient and knowledgeble. 2. Atmosphere. All employees we encountered had a smile and very polite thus a very positive atmosphere. 3. Organized. The process was cohesive and logical. More

Great to work with! All of the personnel at Johnson were great - no high pressure sales. In particular, Eb was a delight! We were there all day and I changed my mind 3 ti All of the personnel at Johnson were great - no high pressure sales. In particular, Eb was a delight! We were there all day and I changed my mind 3 times - Eb took it all well! More

I'll Be Back! Working with Eb was a comfortable experience. After running into rude and judgmental salesmen at other dealerships, Eb was refreshing to work with. He Working with Eb was a comfortable experience. After running into rude and judgmental salesmen at other dealerships, Eb was refreshing to work with. He was patient and kid. He is a very down to earth salesman in an upscale dealership. He helped us find the car we wanted at the right price. You definitely get more service and care for your Lexus than buying one from any other dealership. When I compared their used Lexus with one from Carmax, I could tell immediately that their cars were cleaner and well maintained. I felt more comfortable buying a certified pre-owned vehicle because of the extra benefits. With a 2 year 20k on the vehicle and free car washes every week for as long as I own the vehicle, again it was worth it. More

A dream to work with! This is my 3rd Lexus and I would never own another car now. I worked with Eb Udofia and I truly hope I can work with him always. He made everything a This is my 3rd Lexus and I would never own another car now. I worked with Eb Udofia and I truly hope I can work with him always. He made everything as easy as he possibly could and he put me at ease the entire time. He is a true gem. I love everything about the Lexus brand. I would recommend it to anybody. More

One more time!! This is my 6th Lexus and I've NEVER had a bad experience at Johnson! Eb was awesome ~ patient and wanting only what I wanted. Great salesman and dea This is my 6th Lexus and I've NEVER had a bad experience at Johnson! Eb was awesome ~ patient and wanting only what I wanted. Great salesman and dealership!! More

Best car buying experience ever. Eb was patient and helpful. I was admittedly all over the place with the vehicle I wanted. His only concern was for me to find the car I would love. Eb was patient and helpful. I was admittedly all over the place with the vehicle I wanted. His only concern was for me to find the car I would love. More

I am so excited! I went to look for my retirement car, hadn't planned on purchasing one, but low and behold, bam, I love it. The es 350. I went to look for my retirement car, hadn't planned on purchasing one, but low and behold, bam, I love it. The es 350. More