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Johnson Lexus of Durham

Durham, NC

4.8
783 Reviews

1013 Southpoint Autopark Blvd

Durham, NC

27713

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Showing 783 reviews

November 24, 2023

My recent purchase at Johnson Lexus of Durham was easy and stress free. My salesman, Rene Lewis, went above and beyond to provide me with an excellent experience. More

by kane.allison
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Lewis
Nov 27, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your great experience with us! We look forward to serving you again at Johnson Lexus.

November 22, 2023

No no sense here. Very professional and understanding. Kept me informed along my car buying process. Very responsive as well. Thanks it was pleasure to buy our first L More

by arunbhat123
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monica Brown
Nov 27, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you had a great experience with our team at Johnson Lexus.

November 20, 2023

Valued my time, have pleasant attitudes, and provided knowledgeable and resourceful resources. Take things a step further to exceed — rather than just meet expectations. Have positive attitudes and exce More

by toniward5310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Lewis (received excellent customer service), Bo Darden
Nov 20, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! Your kind words have made our day. We are happy to hear you had a wonderful experience at Johnson Lexus and our team looks forward to serving you again!

Nov 20, 2023 -

toniward5310 responded

I am concerned that the GPS in my 2021 Lexus is not kept up to date with changes in the cloud while having the subscription, i.e., exit numbers. Changes in the subscription do not occur in the cloud when the changes are complete on the streets, highways, bridges, etc. I traded my car to purchase a 2021 Lexus with the understanding the GPS would always have updated/current map information. Why is the map information that is pulled from the cloud not correct/current?

Nov 20, 2023 -

Johnson Lexus of Durham responded

We would happy to connect you with a member of our team to help answer any questions regarding your subscription. For further assistance, please share your full name and best contact information with Anna Haddock at ahaddock@johnsonautomotive.com.

September 04, 2023

Love my service advisor Quintin! !! He is the best and probably the reason I have been with Lexus so long!!! They tend to run the good ones away!!! More

by Soldbytrixie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Foster, Bo Darden
Sep 05, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! We appreciate your kind words about our team member, Quintin. Our team looks forward to serving you again!

September 02, 2023

I recently bought a car from Johnson Lexus of Durham. Renee Lewis and Darius Mingo were a Blessing!!! with My Whole Car Buying Purchase Process at the Dealership! They did a Great Job in helping me with More

by mjdeans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rene Lewis ( Salesman) and Darius Mingo (Finance Manager)
Sep 05, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We are glad you had a great car buying experience at Johnson Lexus. Our team looks forward to serving you again!

July 26, 2023

The purchasing process went well, thanks to our salesperson, Tim Carnes. However, the finance side was a little drawn out, because they try to sell a bunch of extras. More

by Ray R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Carnes
Jul 27, 2023 -

Johnson Lexus of Durham responded

Thank you for your 5 star review! We appreciate your feedback and the opportunity to assist you at Johnson Lexus. It was our pleasure to serve you!

July 23, 2023

Excellent salesmanship. No pressure no coercion. Smooth purchasing process. Carolina was professional and courteous. Thank you! More

by mr.preparedness
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolina
Jul 24, 2023 -

Johnson Lexus of Durham responded

We are happy to hear you had a great experience with our team at Johnson Lexus. It was our pleasure to assist you!

July 22, 2023

Sales man was very excellent. Helped with the entire process. Great guy to work with. I would ask for him again if I needed to do so. More

by Gordonzeller
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sabin Cotten, Bo Darden
Jul 24, 2023 -

Johnson Lexus of Durham responded

We are happy to hear you had a great experience with our team. We look forward to serving you again at Johnson Lexus!

July 22, 2023

This is our second lease from Johnson even though we are close to another Lexus dealership. The sales staff is excellent (Timothy Carnes) and they put together creative leases. More

by Mike L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Carnes
Jul 24, 2023 -

Johnson Lexus of Durham responded

Thank you for 5 stars! We are so glad you are a part of the Johnson Lexus family. If there is anything we can do to further assist you, please let us know!

July 22, 2023

Very accommodating, thorough and follow up after purchase. Would recommend Johnson Lexus of Durham for new or pre-owned purchase. More

by SAS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Allen, Sales
Jul 24, 2023 -

Johnson Lexus of Durham responded

Thank you for sharing your positive experience with us!

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