Johnson Lexus of Durham

Easy process Greg made the process so easy. He was great to work with and went out of his way to make sure the paperwork was ready, insurance taken care of etc. Greg made the process so easy. He was great to work with and went out of his way to make sure the paperwork was ready, insurance taken care of etc. He answered all our questions and was very knowledgeable about the car and the leasing process. More

A very good buying experience. Gregg was easy to deal with. He is very polite. He took a lot of time helping us find the RX350 that we wanted to buy. Gregg was easy to deal with. He is very polite. He took a lot of time helping us find the RX350 that we wanted to buy. More

I love Johnson Lexus I had a great experience buying my most recent Lexus. I really enjoyed working with Arthur Wright. In fact, I went to the dealership to work with Art I had a great experience buying my most recent Lexus. I really enjoyed working with Arthur Wright. In fact, I went to the dealership to work with Arthur because my mother had so enjoyed working with him previously. I have also used the dealership for my service for the last several years and I love it. From the Lexus loaners to the cookies and coffee and finally to my dedicated service agent, I’m a big fan of the Lexus service organization. More

One of the best car buying experiences I've ever had Although I was not purchasing a new Lexus, rather a preowned Lincoln MKZ Hybrid, the staff at Johnson Lexus provided me with the same top-shelf experi Although I was not purchasing a new Lexus, rather a preowned Lincoln MKZ Hybrid, the staff at Johnson Lexus provided me with the same top-shelf experience I thought they might only reserve for those buyers. From initially working with Raphael Courchia on pricing to having the expertise of Arthur Wright IV as my contact with the dealership, the service was all far beyond anything I could have expected. Coming from three and half hours away, I was a bit wary about what things might be like when I arrived, but everything about the experience made the three and a half hour drive well worth it. Raphael even came in on his day off to greet me at the dealership and ensure things flowed smoothly. With Arthur's assistance that wasn't a concern, as he is the epitome of what a professional in this business should be. The added touch of not only the car detailed, gased and ready to go, but having it in the indoor bay for me to inspect, is something something so many other dealerships can learn from. Arthur provided some additional follow up with getting my paperwork accurate and was extremely helpful in that. In the future, I wouldn't hesistate to make the drive for the value and service I received from Johnson Lexus of Durham. More

"Great customer service" Mr. Wright was very detail in assisting me and my husband in purchasing a 2017 Lexus ES 350. He took the time to give us a tour of the dealership and Mr. Wright was very detail in assisting me and my husband in purchasing a 2017 Lexus ES 350. He took the time to give us a tour of the dealership and explained ever department, which was very helpful. He was very attentive to our needs and what we were looking for. More

Great customer service AAA and his team went above and beyond to help us lease our Lexus hybrid. They let us take the car home overnight so we can be sure about our purchase AAA and his team went above and beyond to help us lease our Lexus hybrid. They let us take the car home overnight so we can be sure about our purchase. I would recommend this dealership and AAA’s team to my friends and family for sure More

Amazing! My husband and I had the greatest experience ever! Jonathan Foster was the biggest help. He was attentive to our needs and what we were looking for. H My husband and I had the greatest experience ever! Jonathan Foster was the biggest help. He was attentive to our needs and what we were looking for. He was extremely patient and willing to do whatever to make sure we were satisfied with our purchase. We had the best dealership experience we’ve ever had! The customer service at Johnson Lexus Durham is unmatched. Definitely going back here to purchase future vehicles! Highly recommend! You won’t be disappointed! More

Best buying experience I have ever had in purchasing a car. Did my research on the car I was looking for on cars.com and found one at Johnson Lexus. From the time I stepped into the dealership til the delivery Did my research on the car I was looking for on cars.com and found one at Johnson Lexus. From the time I stepped into the dealership til the delivery of the car I purchased, Arthur Wright and later Joe Huntley, were courteous, friendly, and listened to every question and request I made. There was no sweating over the small stuff, only a desire to meet my requests and making sure I was informed and satisfied with every step of the process. I don’t usually do reviews, but I couldn’t not do one in this instance as this was the first no stress, non-pressured, non-manipulative car buying experience I have ever been a part. Arthur Wright is friendly, knowledgeable, understanding and very accomodating especially when we had to address some things made more difficult because I live in another city. I will not hesitate to first consider contacting this dealership or Arthur when buying my next car. More

Great Caring Customer Service After looking different places for the specific convertible in mind, my husband suggested I look for a dependable and reliable car in traveling back a After looking different places for the specific convertible in mind, my husband suggested I look for a dependable and reliable car in traveling back and forth to see my family in the mountains. I called Johnson Lexus and spoke with Abdel Abou-Auf (known as Triple A). He was not high pressured or demanding. He was very caring and helpful. Thanks to Abdel for locating my IS 250-C Lexus and working with us on the best deal. Also thanks to Azza AL-EJJO, for being so friendly and helpful in staying late to complete all the financial paperwork and thanks to Steve Parson, for going over details and functions of the car. Thanks, Abdel & Johnson Lexus of Durham!! More

Quick and Easy Best car buying experience to date! I worked with Jon Foster and now I feel I will be a Lexus girl for life! I think what makes him stand out to me is Best car buying experience to date! I worked with Jon Foster and now I feel I will be a Lexus girl for life! I think what makes him stand out to me is the fact that he was just upfront and honest with me about everything and he always went the extra mile to get me exactly what I wanted. He was the highlight to an overall welcoming atmosphere. Really a pleasure. More