Johnson Volvo Cars Durham

My V60 with only 15,000 miles have been at Johnson Durham for over a week. The ABS stopped working, getting funny readings on sensors and the check transmission warning kept going on. First I was told it was for over a week. The ABS stopped working, getting funny readings on sensors and the check transmission warning kept going on. First I was told it was a software update, fine, they did the update took the car home and same problem occurred again. Next I was told My right front sensor probably needed to be replaced...mind you this car only has 15,000 miles and it is a 2020. so the did that. Still hasn't solved the problem. Now the xxxxxxxx comes. Told that they only have 7 techs working short on 3 and none and I mean none of them can figure out xxx wrong with a practically new Volvo. Mind you I am disabled and need my car. It is my life. We are now into a week with these clowns and no resolution insight. More

Johnson Volvo service is the best in the business. I have never experienced such personalized care. Every single one of their staff is so helpful and goes the extra mile to make sure you're well taken I have never experienced such personalized care. Every single one of their staff is so helpful and goes the extra mile to make sure you're well taken care of. Cars have issues and that's inevitable! Once you drive through their service department, know that you are in the best hands, ever!! More

I had a great experience at Johnson Volvo Cars Durham! I went in looking to buy a new vehicle and was helped out by Cameron. He was very professional and answered all of my questions. I would purchase I went in looking to buy a new vehicle and was helped out by Cameron. He was very professional and answered all of my questions. I would purchase another vehicle here again. More

Roderick Blackburn went the extra mile in making my experience a positive one. Always the professional he gave me a call after the sale to make sure I was happy with my purchase. experience a positive one. Always the professional he gave me a call after the sale to make sure I was happy with my purchase. More

Very pleasant to deal with, no issues. They even checked out and repaired an issue I found during the test drive themselves and made sure it was right before my purchase. They even checked out and repaired an issue I found during the test drive themselves and made sure it was right before my purchase. More

I worked with Rod Blackburn - he is a definite asset to your company! He was very helpful & very patient while I asked many questions regarding the procedures of purchasing a vehicle online, which I have n your company! He was very helpful & very patient while I asked many questions regarding the procedures of purchasing a vehicle online, which I have never done before. He worked with me & also spoke with my partner, when there were questions he wanted answered. The gentleman who delivered the vehicle was also very personable & courteous. I will definitely recommend your company to anyone looking for a problem free, professional customer service experience. Kudos again to Rod, you made this process effortless & I am very happy with my purchase. Thank you very much! More

i just leased a new Volvo last week through Roderick Blackburn, which was an A Plus, positive experience, originally met back in December when I first began looking at another model, who was great to wo Blackburn, which was an A Plus, positive experience, originally met back in December when I first began looking at another model, who was great to work with from the intro, followed-up, but just enough to let me know he was there if & when I was ready, then was very informative, personal, yet professional, non-pressure, but helpful, & quick, when I was ready, which was mainly handed over the phone; the way business should be conducted. I've purchased several cars throughout the years, & know the business, very busy myself, the numbers were presented transparently, & he was attentive to what was important to me, he listened, & answered any questions I had to make sure I understood the full & detail picture, after working to get me the best deal on trade, so I could make an informed decision, which I was able to do very quickly, from his preparation. I could tell he has a serving mentality, & focuses on long term customer satisfaction, is in it for the long haul, I respect & admire, was as consistent after the sale. When it comes time to do another, I'll definitely be dealing with him. More

Roderick made my purchase a pleasant experience. Made it a a relaxing professional environment. He worked with me.,listened and I got what I wanted. I left happy. He knows his business and has a gre Made it a a relaxing professional environment. He worked with me.,listened and I got what I wanted. I left happy. He knows his business and has a great way with customer service. I'd do it again. . More

I had the pleasure of purchasing a used vehicle from this company. I would like to personally thank and mention Rod Blackwell with Johnson Volvo of Durham. He is phenomenal to work with. I couldn't be happie company. I would like to personally thank and mention Rod Blackwell with Johnson Volvo of Durham. He is phenomenal to work with. I couldn't be happier with my purchase and the amazing staff at this location. Rod is your guy, if you are looking to buy! Overall, great experience in all aspects of the process! Thanks Johnson Volvo and Thank you again, Rod. More

I have purchased over 30 cars in my lifetime (so far), but yesterday had the best experience ever at Johnson Volvo. Rod Blackwell was my salesperson and he was exceptional! No pressure, but very helpful but yesterday had the best experience ever at Johnson Volvo. Rod Blackwell was my salesperson and he was exceptional! No pressure, but very helpful, knowledgeable about the vehicle. He was well organized and was able to get much of the paperwork completed so that my time in the dealership was efficient. The car was immaculate when we picked it up and Rod took a personal interest in making sure everything went well. What a great experience! The whole Johnson Volvo team was great, but Rod was exceptional! More