Johnstons Subaru

My sales person Andy was great as was the finance person Karen. Unfortunately Andy’s last sale was mine. He was leaving the dealership. Hence someone else delivered my car. He (Mike) was cold and d Karen. Unfortunately Andy’s last sale was mine. He was leaving the dealership. Hence someone else delivered my car. He (Mike) was cold and did not demonstrate anything on my new used car. My son had to show me. I hope the dealership gives him a refresher course on customer service More

The staff of Johnstons goes the extra mile to make you feel that you're their sole priority at a given time. feel that you're their sole priority at a given time. More

Awesome service from Zachery. Explained everything to me before doing anything. I know my car is in good hands whenever I bring it in for service Explained everything to me before doing anything. I know my car is in good hands whenever I bring it in for service More

They screwed up my paperwork. Title had previous owners lien which caused a nightmare situation in purchasing a new vehicle from another dealership. All smiles to sell you someth Title had previous owners lien which caused a nightmare situation in purchasing a new vehicle from another dealership. All smiles to sell you something but once you’re off the lot and have your money, they couldn’t care less. No apology or effort given to rectify situation. Also, asking the bank to redraft note to release lien from 8 years ago a disaster! Will never buy anything from these people again. Hey Subaru stop sending birthday cards and your fliers to my house! Awful Experience. More

Easy to make an appointment and Jennifer listened to my description of the issue and described it clearly in the paperwork. description of the issue and described it clearly in the paperwork. More

I wrote a review already. Not sure it went through. I was very pleased with my experience at Middletown Subaru. Jen , my salesperson was very helpful. Not sure it went through. I was very pleased with my experience at Middletown Subaru. Jen , my salesperson was very helpful. More

Great experience with Steven. I love my new ride! ❤️ Very easy and transparent buying experience. I love my new ride! ❤️ Very easy and transparent buying experience. More

My 3rd lease with Johnson’s Subaru . My experience with Mike Nazzaro could not have gone better . Vey knowledgeable, caring and professional . My experience with Mike Nazzaro could not have gone better . Vey knowledgeable, caring and professional . More

Frank was awesome. So patient and very knowledgeable. Great personality to deal with. He made the whole buying experience a joy So patient and very knowledgeable. Great personality to deal with. He made the whole buying experience a joy More

Courteous employees. Task completed in a timely manner. Our family has theee Subarus and this location is our home to for services. And we travel from Westchester county Task completed in a timely manner. Our family has theee Subarus and this location is our home to for services. And we travel from Westchester county. More