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Johnstons Subaru

Middletown, NY

4.6
152 Reviews

3480 US-6

Middletown, NY

10940

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152 Reviews of Johnstons Subaru

July 12, 2025

Whenever I take my vehicle for any kind of service it’s always a good experience More

by Bencin 807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya wilkes
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

July 11, 2025

First time Subaru owner great dearship . very easy to work with.tha m ks g I really the great welvome More

by day.j46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya , Michelle Dilullo
Jul 14, 2025 -

Johnstons Subaru responded

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - The Johnstons Subaru Team

June 30, 2025

Jennifer has been very thorough in explaining the coverage and options available on the 2025 Subaru Forester. She is delightful to deal with. If she is usure she asks for assistance, a very good qual More

by Lorraine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of all names that helped
Jul 02, 2025 -

Johnstons Subaru responded

Lorraine, we're elated to hear that Jennifer provided you with such thorough and pleasant service at Johnstons Subaru. We appreciate your feedback and look forward to assisting you again in the future!

June 27, 2025

Very body was nice,great service, and very clean,place could use better snacks LOL More

by Paulhershewsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 07, 2025 -

Johnstons Subaru responded

Paul, thank you for the kind words! We're glad you enjoyed the service and cleanliness. We appreciate the snack suggestion—definitely something we'll keep in mind!

June 18, 2025

Dani was so wonderful. I watched her work with every customer. She was kind and very helpful. Her customer service skils come naturally to her. Can't wait for my next visit More

by jbien75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani / Service Dept
Jun 20, 2025 -

Johnstons Subaru responded

We're thrilled to hear that Dani made such a positive impression during your visit to Johnstons Subaru. We look forward to welcoming you back soon!

June 13, 2025

Had a 42K service on my 2022 Forester. Greeted promptly and courteously upon arrival. Fairly comfortable waiting area. Service department updated me with any issues with my Forester. Servi More

by Wiseguys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dani
Jun 15, 2025 -

Johnstons Subaru responded

Thank you for choosing Johnstons Subaru for your service! We're glad to hear that our team, especially Dani, provided courteous and informative service. We appreciate your feedback on the waiting area and look forward to assisting you again in the future!

June 07, 2025

My car leasing experience was smooth and quick. My salesman and the finance manager were exceptional and both went above and beyond to help me find and expedite my transaction More

by Jamarchant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bandaronek (salesman) and Michelle Hardoon (Finance Mgr)
Jun 09, 2025 -

Johnstons Subaru responded

Jamarchant, we're delighted to hear that your leasing experience was smooth and efficient at Johnstons Subaru. Our team is committed to going above and beyond for our customers. Enjoy your new ride!

June 03, 2025

I had a recurring issue with rear latch. Dealership did everything imaginable to solve the issue. Dan, Don and Ali were all professional and courtesous. More

by linda.kleinman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Jun 03, 2025 -

Johnstons Subaru responded

Linda, we're delighted to hear that Dan, Don, and Ali provided you with professional service at Johnstons Subaru. Thank you for your confidence in our team!

June 03, 2025

Fixed the problem andTanya was very helpful Subaru covered the expense I expect to buy another outback someday More

by ??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Dilullo
Jun 04, 2025 -

Johnstons Subaru responded

We're delighted to hear that Tanya and the Johnstons Subaru team were able to assist you effectively! It's great news that Subaru covered the expense, and we look forward to helping you with your next Outback purchase in the future.

May 31, 2025

I was treated professionally from the moment I arrived at service bay. I was directed to Tanya who wrote down my concerns. I was provided a loaner car as promised. Don arranged the lo a new for me and made More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya
Jun 02, 2025 -

Johnstons Subaru responded

Doc, we're delighted to hear that Tanya and Don provided you with a professional experience at Johnstons Subaru. It's great to know your car's performance has improved! Thanks for sharing your feedback.