Johnstons Subaru
Middletown, NY
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92 Reviews of Johnstons Subaru
Johnson's Subaru is the very best automobile dealership I have ever done business with. Extremely professional and honest which you hardly ever find nowadays. They presented the car of my choice and went far have ever done business with. Extremely professional and honest which you hardly ever find nowadays. They presented the car of my choice and went far beyond what is considered normal to make sure I was satisfied in every way. I will recommend Johnson's Subaru to my family and friends. More
The service department is horrific. Don’t buy a car here because you will have to use the service department. They have no customer service skills and the manager Julie is rude and disr Don’t buy a car here because you will have to use the service department. They have no customer service skills and the manager Julie is rude and disrespectful to customers. More
Very pleased with the dealership and the salesperson Jenn. Everything went smoothly with my lease. Love my new 2023 Impreza Subaru! This is my 2nd Empreza. The whole staff was very nice and Karen di Jenn. Everything went smoothly with my lease. Love my new 2023 Impreza Subaru! This is my 2nd Empreza. The whole staff was very nice and Karen did the financial end of it! More
The Service Dept is the WORST I've ever dealt with. They are very frustrating to deal with and their policy regarding loaner cars is ridiculous. The Service Mgr said that they must evaluate a car's They are very frustrating to deal with and their policy regarding loaner cars is ridiculous. The Service Mgr said that they must evaluate a car's service needs to ensure that the services required will take over 5-hours to complete. Then, if it's over 5-hours, they will authorize a loaner car. This defeats the whole reason for a loaner car and requires the customer to take a day off from work to have them service your car. I guess this is why I often hear that Ramsey Subaru Service is much better. More
Super easy sale, no overpriced vehicles, MSRP was good enough for me, New Crosstrek Sport!❤️ Karen, and Alfredo are the nicest people you’ll ever meet buying a car, Alfredo is the awesome sales guy, Kar enough for me, New Crosstrek Sport!❤️ Karen, and Alfredo are the nicest people you’ll ever meet buying a car, Alfredo is the awesome sales guy, Karen is the quarterback, making that paperwork happen, it’s what she does! I’m ready for what weather has to dish out, I’m sure I’ll make it home, my wife has the same car, it’s a solid animal ! More