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Johnstons Toyota
New Hampton, NY
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,427 reviews
March 30, 2016
Great experience Don was very helpful, straightforward and knowledgable. He didn't pressure us into a sale, he just shared the information and let us have time to thi Don was very helpful, straightforward and knowledgable. He didn't pressure us into a sale, he just shared the information and let us have time to think and decide. I would recommend him to anyone who doesn't like pressure. More
by Bella2
Employees Worked With
Don Winner
March 30, 2016
Felt as if I was dealing with a favored family member. Every aspect of buying a new car was as if I was chatting with a favored family member. Kelvin is a man with honor and integrity. He made what could Every aspect of buying a new car was as if I was chatting with a favored family member. Kelvin is a man with honor and integrity. He made what could have been a stressful time feel it was the correct decision,with no regrets on my part. He was at the ready to answer any and all questions I had. He spoke to me with respect and interest in my situation. Kelvin is someone I would invite to a family dinner, he is everything "the used car salesman" is NOT! I truly look forward to dealing with the service department knowing how well he spoke of them. More
by Bowlery
Employees Worked With
Richard Valentin, Kelvin Guyadeen
March 29, 2016
Great dealership Everyone especially Kelvin Guyadeen at Johnston's Toyota was so friendly and courteous in helping me purchase a car. Kelvin went out of his way to he Everyone especially Kelvin Guyadeen at Johnston's Toyota was so friendly and courteous in helping me purchase a car. Kelvin went out of his way to help me. He is the greatest! He took the time to answer all my questions I would highly recommend them when purchasing a vehicle, new or used. Everyone made it so easy. Thanks again. More
by sam83
Employees Worked With
Kelvin Guyadeen
March 29, 2016
Kelvin Guyadeen and Johnston's Toyota are A Number 1 Our family has purchased two cars with Kelvin. He is very helpful, courteous, knowledgeable and explains everything in detail. We highly recommend Our family has purchased two cars with Kelvin. He is very helpful, courteous, knowledgeable and explains everything in detail. We highly recommend Kelvin and Johnston's Toyota to anyone looking to buy a car. We have been buying our cars from Johnston's since 1983! You can't beat Toyota for quality and Reliability!! More
by JMW
Employees Worked With
Kelvin Guyadeen
March 29, 2016
Nothing but the Best I just wanted to say that We had an wonderful experience buying our Sienna this past Monday. Don did an amazing job and was wonderful to work with. He I just wanted to say that We had an wonderful experience buying our Sienna this past Monday. Don did an amazing job and was wonderful to work with. He answered all our questions and made sure We were comfortable with our new car before I drove away. Steve was Great and so was Lynn. We are thrilled with the car! The sales staff was professional and fair. We appreciate the positive purchase experience at your dealership. Thank you, Jill B More
by JillyB
Employees Worked With
Steve Johnston, Lynn Desmond, Don Winner
March 29, 2016
BEST CAR EVER!!!! I would thank Johnston's Toyota for helping me find the Best car ever!!! I would like to personally thank Kelvin my sales person, for walking me throu I would thank Johnston's Toyota for helping me find the Best car ever!!! I would like to personally thank Kelvin my sales person, for walking me through all the steps of learning about my new Corolla. He listened to me as I explained to him that I was purchasing a new car that would be more reliable than the car I had, in order to take my parents safely to their cancer treatments and doctor appointments. He made it his personal mission to make sure I was able to do just that and at such a great deal. Kelvin is a truly wonderful person, he made me very comfortable and at ease in making my purchase. Thank you again Johnston's Toyota & a very special thank you to Kelvin!! Sincerely, Roni Jo Bowers More
by RoJocorolla
Employees Worked With
Kelvin Guyadeen, Dan Rosenblum
March 29, 2016
I was happy We were looking for a van for our family. We looked online and saw that there was a Honda bm for us. I was happy that they helped us on the pricing of We were looking for a van for our family. We looked online and saw that there was a Honda bm for us. I was happy that they helped us on the pricing of the van and it was a great deal. My family and I are very happy of our purchase and would recommend johnstons toyota to others. Thank you for making are family happy and for getting us the van we wanted. More
by Ann1986
Employees Worked With
Andrew Bloom, Tom Kiernan
March 29, 2016
Tom Kernin- salesperson Tom Kernin was a real pleasure to deal with. This is my 3rd Tacoma from Johnstons Toyota. After the usual 'back and forth' to come to a 'deal'....I Tom Kernin was a real pleasure to deal with. This is my 3rd Tacoma from Johnstons Toyota. After the usual 'back and forth' to come to a 'deal'....I have to say that I'd recommend Tom and Johnstons Toyota to anyone interested in a new Toyota. Jim Newton More
by tuner man
Employees Worked With
Tom Kiernan
March 29, 2016
2014 TUNDRA The Customer service was terrific and the finance department was prompt and professional. I was sold a great vehicle with excellent service at a fair The Customer service was terrific and the finance department was prompt and professional. I was sold a great vehicle with excellent service at a fair price with this dealership. More
by jameslucas31
Employees Worked With
Richard Valentin, Tom Kiernan
March 29, 2016
A great experience This was my first experience at a dealership and I'm glad I picked Johnston's Toyota. Don is a straight shooter and after telling him what I wanted, w This was my first experience at a dealership and I'm glad I picked Johnston's Toyota. Don is a straight shooter and after telling him what I wanted, we didn't waste any time laying it all on the table and making a deal. He was enthusiastically thorough with the features that came with my new Corolla lease and I hope to work with him for years to come. Thanks again for the great time I had getting my first new car! More
by Tony
Employees Worked With
Don Winner
