Johnstons Toyota
New Hampton, NY
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Great service, great price, reliable work, timely service in and out. I don't have towaste a whole day for service. Highly recommend. Will go to them when trade time comes in and out. I don't have towaste a whole day for service. Highly recommend. Will go to them when trade time comes More
Everyone at the dealership is very friendly and helpful. From the time you walk in the door everyone says hello and asks how you are doing. It doesn't matter whether you are just looking or serious about b From the time you walk in the door everyone says hello and asks how you are doing. It doesn't matter whether you are just looking or serious about buying everyone is still very friendly and helpful. The people are very knowledgeable about their product. They go over he vechile and answer all questions asked. Even if you don't remember something they will to over it again. They also go over everything when you pick up the vechile. Very detailed which makes you feel comfortable. The service and parts departments operates the same way. They are very helpful and try to get what you need taken care of quickly. If a delay occurs they keep you informed of what is going on. This is our third purchase and will go back again and again. We also have reccomended them to other family members. More
This is the third car I purchased from Johnstons Toyota - I've been very happy with each transaction. The trade in values have always been fair and they are extremely accomodating and helpful. They have ma I've been very happy with each transaction. The trade in values have always been fair and they are extremely accomodating and helpful. They have made buying both new and certified used cars a quick, easy and convenient experience. More
I have dealt with Toyotas since I got my first new car in 1973. I have been coming to Johnston's Toyota since I bought two new vehicles in 2001. My experiences in sales and service have always been the bes 1973. I have been coming to Johnston's Toyota since I bought two new vehicles in 2001. My experiences in sales and service have always been the best. The supervisor of the service department, Pete, always personally greets us whenever we come in to service our cars. That's why the decision of where to go to purchase my daughter's first car was a no brainer. However, we did visit another dealership first as part of being a smart consumer. That did not work out well, but when we walked into Johnston's Toyota last week and were assigned Kelvin, I knew we were home. Most importantly, I am confident that we will continue to get the same great service for all of our vehicles for many years to come. More
My wife and I were treated fairly and given an opportunity to decide on our purchase without any pressure. We were able to test drive yhe vehicles we were interested in and informed of all feature opportunity to decide on our purchase without any pressure. We were able to test drive yhe vehicles we were interested in and informed of all features and options available. More
The service is great,service managers are always helpful.The waiting area is comfortable and the use of the computers is nice.The work that I get done is always top notch. helpful.The waiting area is comfortable and the use of the computers is nice.The work that I get done is always top notch. More
We knew going into Johnsons Toyota the kind of excellent service we would receive, you see this is the 10th car purchased for my family. Believe me you don't get that kind of repeat customer without being service we would receive, you see this is the 10th car purchased for my family. Believe me you don't get that kind of repeat customer without being the best. We have always gotten a great deal and service from the very professional and knowlegable staff that work here. We have done business here for so long (since 1996) that many of the staff know us by name and we are greeted with a hug - it makes us feel just like family. More
Great service. The work was performed on time and right the first time. They have a very knowledgable and friendly staff. A very good experience overall. the first time. They have a very knowledgable and friendly staff. A very good experience overall. More
very efficient service in & out at a very satisfactory time, no need for an appointment walk in welcomed, waiting area very pleasant to wait for your vehicle. satisfactory time, no need for an appointment walk in welcomed, waiting area very pleasant to wait for your vehicle. More
I purchased my 2002 Camry from Johnstons Toyota, and plan to purchase my retirement car from them as well. I am extremely pleased with the service I receive at Johnstons Toyota, for the following reasons: to purchase my retirement car from them as well. I am extremely pleased with the service I receive at Johnstons Toyota, for the following reasons: 1) I TRUST their recommendations, service-wise, for my car when I take my vehicle there for oil changes, or any repairs on my Toyota. I don't feel like they are taking advantage of me, nor do I feel like they over-charge or victimize me by making-up problems with the car, just to make a profit. Because of their integrity, professionalism, and accurate mechanical skills, I travel from Brooklyn, NY, to Middletown, NY, for everything my car needs, whether it's an oil change, inspection, and/or regular preventive maintenance. My decision to stick with Johnston is as a result of my satisfaction with them, especially after visiting other Toyota dealerships in Brooklyn, NY, & Queens NY. 2) They respect your time. You get in and out within a reasonable amount of time; as opposed to spending all day, or most of your day in a waiting room. 3) Without even trying, Johnstons Toyota, has won me over as a customer for life!! More