Johnstons Toyota

I called Johnston’s Toyota for Service on 8/16 at 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Bl 10:30am. Nicole & Julie set me up with an appointment at 11:30am for a full tune up. When I arrived I was wonderfully greeted and passed to Blair. Blair gave me a full understanding on the cost and time it will take to perform the work. Blair also set me up with a loaner so that I can still spend quality time with my family. Two hours later Blair called me advising me of the status my vehicle. Less than four hours I was driving my car back home. Great customer service is hard to come by these days but your Service department team went above and beyond to satisfy my needs! Thank you very much! More

I have been with Johnston's Toyota / Scion since 2004 when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work w when I bought my brand new Prius and I have had nothing but courteous and fast service. I feel they know me and my car when I arrive and will work with whatever I ask of them. More

Ryan and Julie (both is the service dept.)could not have treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. treated me any better...fantastic customer care provided. Carefully explained work needed and why. Also provided a review of suggested future needs. Not pushy, but informative. Kevin - service technician who worked on my car was great. Treated my car with care and explained work provided. More

overall positive experience buying a used car, courteous sales help, quick financing, dealer prep of vehicle. very rewarding experience not usually associated with buying a car sales help, quick financing, dealer prep of vehicle. very rewarding experience not usually associated with buying a car More

I say a Toyota Echo listed on their(Johnstons Toyota) website, so decide to drive to dealership. Jamie (Sales) introduced himself and immediately helped me with the Echo. He answered my questions and wa website, so decide to drive to dealership. Jamie (Sales) introduced himself and immediately helped me with the Echo. He answered my questions and was with me for the test drive. He presented the CarFax as requested and when I inquired about the dropping the price, he immediately came back with a price that I wanted, no haggling or hassle. My one concern was the check engine light, but they did a complete service, they ordered the part needed and had it ready within two days. Jamie was very friendly, courteous and a pleasure to deal with, even my wife commented on how polite and friendly he was when he called the house. Bill and Paul in the finance department worked with me to get the financing that was needed and made the whole transaction quick and easy. I had no problems during the whole transaction and it was the best experience I have had with buying a car. More

All of the staff are pleasant and accommodating. The work is always excellent. We know that we can trust Johnston's Toyota to do all work needed, but never recommend anything unnecessary. They are reg work is always excellent. We know that we can trust Johnston's Toyota to do all work needed, but never recommend anything unnecessary. They are regularly prompt and the car is finished when promised. We are very satisfied and will continue to use them for all of our service needs. More

Staff was helpful, knowledgable, accomodating, available, professional. They explained everything clearly, and worked with us to get us the options that we wanted at a fair price. professional. They explained everything clearly, and worked with us to get us the options that we wanted at a fair price. More

Overall the experience with Johnstons Toyota was very positive. It is my second car I purchased from this dealership in the past year. Customer service is excellent as well as the ability to discuss opti positive. It is my second car I purchased from this dealership in the past year. Customer service is excellent as well as the ability to discuss options, I would recommend the dealership to anyone. More

I would recommend, and have recommended this dealership to family and friends as they are very professional, and make you feel comfortable throughout the entire buying process. This was our third Toyota f to family and friends as they are very professional, and make you feel comfortable throughout the entire buying process. This was our third Toyota from Johnstons. We are very pleased with our current purchase, and are continuing to enjoy our previous purchase, which has become an amazingly reliable car for our teenage daughter. Thank You to all the staff at Johnstons Toyota! More

This was my very first new car. I started out at another Toyota dealership and they made me want to give up completly. It was a terrible experience. Then when as soon as I walked into Johnstons Toyota it wa Toyota dealership and they made me want to give up completly. It was a terrible experience. Then when as soon as I walked into Johnstons Toyota it was like a different world. Everyone was friendly and knowledgable. My salesman David even called to say congratulations, they all went above and beyond. Not to mention I got a great deal! I will and have told everyone to go to Johnstons, and I will absolutly be back. More