Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Johnstons Toyota
New Hampton, NY
1,428 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,428 reviews
November 23, 2021
Sierra and Brandon were excellent help in both their patience, kindness, consideration and professionalism. Each were great to receive service from, a thumbs up! patience, kindness, consideration and professionalism. Each were great to receive service from, a thumbs up! More
by Jasminev725
Employees Worked With
Sierra Danforth, Brandon Gross
November 22, 2021
The Dealership has exceptional professional and courteous service. Upon entering I was greeted with a beautiful smile by Deb at the customer service desk. No long wait to meet with a Sales Consultant. Ema service. Upon entering I was greeted with a beautiful smile by Deb at the customer service desk. No long wait to meet with a Sales Consultant. Emanuel Skouloudis aka Manny greeting was warm and trusting. He made my decision easy without any pressure of purchase. His professionalism along with his expertise in the vehicles I was interested in, reassured me I was at the right dealership. Once I decided to purchase and was introduced to Louis, Financial Consultant, I was even more comfortable with my decision to purchase. I had been to many dealerships prior to purchasing my vehicle and none can compare with the positive energy that filled the dealership, felt like I knew them for years. This goes to show they have a great management team at this location. Everyone I interacted with made my purchase easy with no pressure. More
by Mary Love
Employees Worked With
Emanuel Skouloudis aka Manny, Steve Johnston, Luis Rivera, Debbie Daidone, Deb McNeil
November 04, 2021
Outstanding service from Manny!!!Manny treats customers Outstanding service from Manny!!! Manny treats customers with the outmost respect!!! Manny is the best!!! Outstanding service from Manny!!! Manny treats customers with the outmost respect!!! Manny is the best!!! More
by Lesiavazeos
Employees Worked With
Deb McNeil
November 04, 2021
CJ and Gabby helped me tremendously! They were really responsive in answering all my questions since it was my first time financing a car. I couldn’t of done it without both of their help. CJ was great responsive in answering all my questions since it was my first time financing a car. I couldn’t of done it without both of their help. CJ was great in finding it and letting me know my options and Gabby didn’t stop talking with banks until I got within my target area of monthly payment. Overall great service and very comfortable atmosphere More
by kmburnsie17
Employees Worked With
Gabriella Ward, CJ Cabral
October 31, 2021
we dealt with Mac McDonough and bought the Rav4 Hybrid, very nice guy. This dealership is very honest. also dealt with Brendon in finance. got us a better rate that we wished for. very nice guy. This dealership is very honest. also dealt with Brendon in finance. got us a better rate that we wished for. More
by UG
Employees Worked With
Debbie Daidone
October 16, 2021
Sales person Manny was very knowledgeable and helpful in explaining the vehicle standard and optional features, and also explaining the actual purchasing procedure pertaining to the paperwork involved. The explaining the vehicle standard and optional features, and also explaining the actual purchasing procedure pertaining to the paperwork involved. The finance department was also very helpful, open and on the level. This purchase was as smooth and good as it can be when spending a large amount of money for a major purchase. More
by henry.evrard
Employees Worked With
Emanuel Skouloudis
October 08, 2021
After the long wait for the recalled Takata air bag inflators to arrive, Johnson's preformed the recall work promptly and workmanlike. No issues with the service department. inflators to arrive, Johnson's preformed the recall work promptly and workmanlike. No issues with the service department. More
by Matrix owner
Employees Worked With
Service writer
September 28, 2021
Had the privilege of having kelvin work with us. We purchased a 2021 Toyota Tundra and love it. Thank you for your professionalism and pleasant personality. Shout out to Gabby in Financing. A stress fr purchased a 2021 Toyota Tundra and love it. Thank you for your professionalism and pleasant personality. Shout out to Gabby in Financing. A stress free experience all around. More
by carroll
Employees Worked With
Kelvin Guyadeen, Gabriella Ward
September 22, 2021
Nicole provided me with excellent service and made the process seemless to purchase our vehicle. I was in and out same day within a few hours. Thanks Nicole! process seemless to purchase our vehicle. I was in and out same day within a few hours. Thanks Nicole! More
by setman6
Employees Worked With
Nicole Illanovsky
