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Johnstons Toyota
New Hampton, NY
1,428 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,428 reviews
September 22, 2021
Great service family super friendly One of the biggest Great service family super friendly One of the biggest dealers in NY They gave decent price I can’t wait to buy my tundra 2022 from this dealersh Great service family super friendly One of the biggest dealers in NY They gave decent price I can’t wait to buy my tundra 2022 from this dealership More
by Freepalestine77
Employees Worked With
Steve Johnston
September 20, 2021
I was looking for a Tacoma in a specific color. Johnston's had it! Nicole was great and made everything super easy. Highly recommend! color. Johnston's had it! Nicole was great and made everything super easy. Highly recommend! More
by elliotseamark
Employees Worked With
Nicole Illanovsky
September 15, 2021
Johnstons Toyota made buying a new car a stress-free experience. I would buy from them again, and highly recommend this dealership. experience. I would buy from them again, and highly recommend this dealership. More
by IGkidd
Employees Worked With
Erica Santiago, Brandon Gross, Debbie Daidone
September 09, 2021
This dealership had a great staff. Our sales representative Nicole and financial representative Gabriella were both great! Also we love our new car, great on gas and super cute!! representative Nicole and financial representative Gabriella were both great! Also we love our new car, great on gas and super cute!! More
by Katieriley8686
Employees Worked With
Nicole I, Gabriella Ward
September 09, 2021
Everyone was amazing especially my sales rep Bridget. The dealership had a great selection of cars and an amazing show room. Everyone was kind and very helpful. I would definitely come here again. dealership had a great selection of cars and an amazing show room. Everyone was kind and very helpful. I would definitely come here again. More
by Stephenmaz
Employees Worked With
Gabriella Ward, Bridget Krol
September 05, 2021
Outstanding service with Sierra and Branden. Made the transition smooth and enjoyable and love our new vehicle. Extremely happy with Johnston’s Toyota and staff transition smooth and enjoyable and love our new vehicle. Extremely happy with Johnston’s Toyota and staff More
by Suzmg9
Employees Worked With
Sierra, Branden
September 02, 2021
Both Manny and Gabriella were very professional and easy to deal with. Very informative. I would recommend this dealers to friends and family. Keep up the good work to deal with. Very informative. I would recommend this dealers to friends and family. Keep up the good work More
by the.dom
Employees Worked With
Gabriella Ward, Deb McNeil
August 31, 2021
Called several times without a call back, had a tire issue and the salesman and the manager are never available or call back. I'll never buy from them again. CJ was never available after they got my sal issue and the salesman and the manager are never available or call back. I'll never buy from them again. CJ was never available after they got my sale and does not call back in a timely fashion, not does the manager. I guess once they make a sale you go on the back burner and are no longer a priority since they already have your money. More
by ericvala
Employees Worked With
CJ Cabral, Kevin Stanley
August 29, 2021
Great experience overall! Sales staff was very knowledgeable and honest, which i very much appreciated. The customer service was exceptional. Prices were reasonable and the terms of service are gr knowledgeable and honest, which i very much appreciated. The customer service was exceptional. Prices were reasonable and the terms of service are great! More
by Akua
Employees Worked With
Mac McDonough : 5 stars, Andrew Bloom, Gabriella Ward
