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Johnstons Toyota
New Hampton, NY
1,428 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,428 reviews
July 30, 2021
Our salesperson Bridget and Susan in finance were an absolute delight to work with. They made the entire experience pleasant and easy. I would highly recommend Johnston’s Toyota for your next Toyota. absolute delight to work with. They made the entire experience pleasant and easy. I would highly recommend Johnston’s Toyota for your next Toyota. More
by Siggy
Employees Worked With
Susan Veaz - Finance, Bridget Krol
July 25, 2021
Everyone was a pleasure to work with. They were very accommodating since I was making the trip from 2+ hours away to purchase from them. I would go through them on my next purchase. accommodating since I was making the trip from 2+ hours away to purchase from them. I would go through them on my next purchase. More
by D.K.
Employees Worked With
Travis, Sierra, Susan
July 21, 2021
Emanuel was our salesperson and he was great. Very kind and understanding, never felt pressured in the whole experience and he was knowledgeable. Everyone in the dealership was friendly and happy to be the and understanding, never felt pressured in the whole experience and he was knowledgeable. Everyone in the dealership was friendly and happy to be there, which creates an overall good ambiance. More
by esets10
Employees Worked With
Emanuel S.
July 19, 2021
An internet inquiry, a few email exchanges, two visits later (both under an hour) and I drove off in my new Tacoma (and handed them my Benz trade in). By far the easiest no-hassle experience I’ve had in later (both under an hour) and I drove off in my new Tacoma (and handed them my Benz trade in). By far the easiest no-hassle experience I’ve had in buying a car (and I’ve bought two others in the last 24 months (wife and son). Johnston has it down… Straightforward, genuine, honest, realistic, seamless process, and courteous and genuinely friendly. Erica (sales) and Susan (finance) were a pleasure to work with. More
by FCue
Employees Worked With
Erica Santiago
July 17, 2021
This was my first experience at Johnstons Toyota, but I This was my first experience at Johnstons Toyota, but I was referred by my a friend. I had a great experience, very personable and knowledgeable s This was my first experience at Johnstons Toyota, but I was referred by my a friend. I had a great experience, very personable and knowledgeable sales staff, fantastic financing and rebate. This was my first experience but will not be my last. More
by Karen
Employees Worked With
Mac McDonough Definitelhy 5 stars, Luis Rivera
July 02, 2021
We have used Johnstons Toyota for our last three cars. The dealership is clean and welcoming. The sales force is knowledgeable and patient explaining the different features. Kelvin and Brandon took care o The dealership is clean and welcoming. The sales force is knowledgeable and patient explaining the different features. Kelvin and Brandon took care of everything. More
by JCM64
Employees Worked With
Brandon, Kelvin Guyadeen
June 22, 2021
They had a vehicle that checked all of my needs boxes. Plus, the whole buying process was a pleasurable experience too boot! Great job! Plus, the whole buying process was a pleasurable experience too boot! Great job! More
by Silgailisu
Employees Worked With
Nicole Illanovsky, Dan Rosenblum
June 22, 2021
online staff very helpful and courteous. my salesman Brian Ruperti was also very helpful and professional, even came in on his day off to deliver vehicle Brian Ruperti was also very helpful and professional, even came in on his day off to deliver vehicle More
by Matt
Employees Worked With
Lou, Brian Ruperti
June 12, 2021
Excellent sales and finance department. I would definitely recommend Johnston’s and will be a return customer in the future and will bring my car there for service/maintenance definitely recommend Johnston’s and will be a return customer in the future and will bring my car there for service/maintenance More
by sarasmith21982
Employees Worked With
Kelvin Guyadeen
