
Johnstons Toyota
New Hampton, NY
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Personable experience I was shopping for tires for my Toyota. I contacted Brianna for more information on what was available. She provided me with all the information and h I was shopping for tires for my Toyota. I contacted Brianna for more information on what was available. She provided me with all the information and helped set up an appointment for me. On arrival Brianna kept me informed as my service took place. After my appointment Brianna was able to quickly answer several followup questions I had and where to find information on a rebate program. Thank you for all your help. More

Another satisfied customer I have been a repeat customer with Toyota for over 15 years and just went through my first lease renewal process. I was extremely happy with the knowl I have been a repeat customer with Toyota for over 15 years and just went through my first lease renewal process. I was extremely happy with the knowledge of the Johnston’s team and with the transparency throughout the process. Their sales specialist Danny Aurora deserves a special shout out for his excellent service. More
Excellent experience I worked with Cindy Vitale who made the buying process very easy . The extras that Johnstons offered were very impressive beyond what most other deale I worked with Cindy Vitale who made the buying process very easy . The extras that Johnstons offered were very impressive beyond what most other dealers provide their customers. Good selection of al types of vehicles. More

Great service Danny was a great sales man! I will return again for my next purchase and I'm already recommending friends to come. I am very happy with my new car. Danny was a great sales man! I will return again for my next purchase and I'm already recommending friends to come. I am very happy with my new car. More

Fantastic service Are sales person was excellent. He answered all the questions. Reply to all our emails in a timely manner. I would highly recommend this dealership an Are sales person was excellent. He answered all the questions. Reply to all our emails in a timely manner. I would highly recommend this dealership and this salesperson to my friends and family. More

My First Car I had an awesome experience at Johnson’s Toyota. Danny Aurora made my first experience, quick and easy. Thank you, Mom and Dad for this amazing Birthd I had an awesome experience at Johnson’s Toyota. Danny Aurora made my first experience, quick and easy. Thank you, Mom and Dad for this amazing Birthday Gift More

Amazing dealership, sales and finance department! Along with Toyota's great reputation for vehicles you need to add (at least at Johnston's Toyota) a great sales team. Our salesman was Brian Ruperti, Along with Toyota's great reputation for vehicles you need to add (at least at Johnston's Toyota) a great sales team. Our salesman was Brian Ruperti, he was incredible and our finance person, Lynn Desmond was amazing as well! They left no stone unturned! They were attentive, patient, caring, friendly, educational and most of all, helpful in getting the best deal ever! Honestly, my husband and I were at different car showrooms and just couldn't wait to leave. Not at Johnston’s Toyota we were so comfortable with their white glove treatment. Seriously, you won’t get this type of service anywhere else. More

Amazing experience ever This dealership gave me my first car. I had an amazing time figuring out of what to do and not to do. No matter of your financial situation, as long This dealership gave me my first car. I had an amazing time figuring out of what to do and not to do. No matter of your financial situation, as long you have a steady income the finance department will help you. Thanks again Lynn Desmond for all your help. More
No Pressure Shopping - Hooray! Our salesman, Marc Binford, was extremely helpful, patient, and "not pushy"! He was very kind to us and our son. He took his time answering our questi Our salesman, Marc Binford, was extremely helpful, patient, and "not pushy"! He was very kind to us and our son. He took his time answering our questions and finding out if he wasn't sure. We scheduled with Marc to assist us with a few of the things that we were unable to figure out. He was more than willing to sit in our special edition Siena Van and help us "work out the kinks" and get us "up and running". Unfortunately, as Marc was assisting us, he received several phone calls from staff in the dealership, wanting him to return inside. He informed the caller every time that he was assisting us (scheduled to do so!), yet one of the supervisors even came outside and stood there - REALLY!!!! I was made to feel badly that Marc was assisting us - here again - REALLY? We spent a lot of money on this vehicle and deserved to be respected! Marc was made to go inside and send someone else out, who we did not know. It appears that you are very important and respected by the higher-ups until you "sign on the dotted line" and then you are forgotten and not even acknowledged when you return. So sad! Thank you to Marc, the service department associates, and the office staff for continually respecting us every time that we enter the dealership. More
Great Service Brianna was very efficient and professional. She also made sure all the minor things I requested were taken care of properly. She made sure a had a Brianna was very efficient and professional. She also made sure all the minor things I requested were taken care of properly. She made sure a had a loaner care for the day without any problems. Good job! More