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Johnstons Toyota

New Hampton, NY

4.8
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,427 reviews

August 08, 2019

Excellent Great customer service. Excellent experience. The professionalism was tremendous. I would recommend everyone use the Johnstons Toyota dealership. Bria More

by chrisrock85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
Aug 14, 2019 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know about your ecperience. We hope you enjopy MANY years with your new Tacoma!

August 06, 2019

Personable experience I was shopping for tires for my Toyota. I contacted Brianna for more information on what was available. She provided me with all the information and h More

by grandpa00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna McLeod
Aug 06, 2019 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota for your new tires. We are glad to hear that Brianna was able to provide you the customer service we pride ourselves on. We look forward to seeing you again!

August 05, 2019

Another satisfied customer I have been a repeat customer with Toyota for over 15 years and just went through my first lease renewal process. I was extremely happy with the knowl More

by MBsatisfied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Danny Aurora
Aug 06, 2019 -

Johnstons Toyota responded

Thank you for being such a a loyal Toyota customer and thank you for choosing Johnstons! Danny is great with our customers and is a stellar example of what we strive to provide out custoemrs.

August 01, 2019

Excellent experience I worked with Cindy Vitale who made the buying process very easy . The extras that Johnstons offered were very impressive beyond what most other deale More

by inspire
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Cindy Vitale
Aug 06, 2019 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know what Johnstons Toyota and more specifically Cindy did for you. Thank you for being part of the Johnstons Family!

July 27, 2019

Fantastic service Are sales person was excellent. He answered all the questions. Reply to all our emails in a timely manner. I would highly recommend this dealership an More

by scoopsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Danny Aurora
Jul 29, 2019 -

Johnstons Toyota responded

Thank you for the kind words. We are happy that Danny and David were able to provide you the service that all our Johnstons Family deserve!

July 27, 2019

Great service Danny was a great sales man! I will return again for my next purchase and I'm already recommending friends to come. I am very happy with my new car. More

by Adena Cromie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
Jul 29, 2019 -

Johnstons Toyota responded

Danny is one of our best! Congratulations on your new Vehicle.

July 25, 2019

Amazing dealership, sales and finance department! Along with Toyota's great reputation for vehicles you need to add (at least at Johnston's Toyota) a great sales team. Our salesman was Brian Ruperti, More

by AmazonForest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Brian Ruperti
Jul 29, 2019 -

Johnstons Toyota responded

We certainly appreciate that you chose to come to Johnstons Toyota our of all the other dealerships int he area. Thank you so much and welcome to the Johnstons Family!

July 24, 2019

My First Car I had an awesome experience at Johnson’s Toyota. Danny Aurora made my first experience, quick and easy. Thank you, Mom and Dad for this amazing Birthd More

by TiaC22
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
Jul 29, 2019 -

Johnstons Toyota responded

Happy Birthday!!! and congratulations on the new car! You've got some pretty awesome parents!

July 17, 2019

Amazing experience ever This dealership gave me my first car. I had an amazing time figuring out of what to do and not to do. No matter of your financial situation, as long More

by Guirlene 21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Aurora
Jul 29, 2019 -

Johnstons Toyota responded

We try to accomedate everyone. We are happy we were able to get you into a vehicle that you wanted!

July 17, 2019

No Pressure Shopping - Hooray! Our salesman, Marc Binford, was extremely helpful, patient, and "not pushy"! He was very kind to us and our son. He took his time answering our questi More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Management, Marc Binford
Jul 29, 2019 -

Johnstons Toyota responded

Thank you for choosing to be a part of the Johnstons Family. We are happy that Marc was able to help you out and we are sorry that situation presented itself. We promise that won;t happen again.

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