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Johnstons Toyota
New Hampton, NY
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,427 reviews
July 10, 2019
Great Service Brianna was very efficient and professional. She also made sure all the minor things I requested were taken care of properly. She made sure a had a Brianna was very efficient and professional. She also made sure all the minor things I requested were taken care of properly. She made sure a had a loaner care for the day without any problems. Good job! More
by Luvmytoyota
Employees Worked With
Brianna McLeod
July 06, 2019
The BEST new vehicle purchase I've ever had !!! Buying my new 2019 Toyota Tundra SR5 from Johnston's Toyota has been the absolute BEST new vehicle purchase I have ever had! From the moment I walk Buying my new 2019 Toyota Tundra SR5 from Johnston's Toyota has been the absolute BEST new vehicle purchase I have ever had! From the moment I walked into the dealership and met Danny Aurora, he was very professional, courteous and knowledgeable, answering all my questions. He made the entire experience far easier than any other sales rep (including other Toyota dealerships) I've ever dealt with. I'm grateful that Danny was the sales rep that oversaw my purchase and I highly recommend working with him if you are serious about making a Toyota purchase. Thanks Danny, you're the BEST !!! More
by Rich Crowley
Employees Worked With
Danny Aurora
July 01, 2019
Great experience as new customer I came in to Toyota after having a bad experience at Honda, my time was very limited and Danny helped me find the perfect car for my and my family rig I came in to Toyota after having a bad experience at Honda, my time was very limited and Danny helped me find the perfect car for my and my family right away. Knowing I was on a time restraint Danny worked fast to get me out for a test drive, he was incredibly knowledgeable about the car, different models, specs and features. We even got top dollar for our trade in which Honda wasn’t even close. Danny and his coworkers got us a great deal and I am thrilled with our new Toyota!! New customer for life! Thank you, thank you, thank you!! More
by Adevlinrn4life
Employees Worked With
Lynn Desmond, Danny Aurora
June 27, 2019
Wonderful service We were very pleased with Danny.. the purchase was made with ease from start to finish. Very fair old car trade in. 👍 overall great service! We were very pleased with Danny.. the purchase was made with ease from start to finish. Very fair old car trade in. 👍 overall great service! More
by Einewcar
Employees Worked With
Danny Aurora
June 19, 2019
My experience with service on my Toyota Venza I have always brought my car for service from the first day I bought it back in 2013. The attention I received has always been very professional. I I have always brought my car for service from the first day I bought it back in 2013. The attention I received has always been very professional. I would certainly recommend them to anyone. More
by silver
Employees Worked With
Blair Schiesser
June 18, 2019
Excellent Service Mike is always a pleasure to work with when having our Sienna serviced by Johnston's. Mike creates a comfortable, valued experience and works his hard Mike is always a pleasure to work with when having our Sienna serviced by Johnston's. Mike creates a comfortable, valued experience and works his hardest to ensure our vehicles are serviced 100% to our satisfaction. More
by coolvman1983
Employees Worked With
Mike Plunkett
June 14, 2019
4Runner Just purchased a new Toyota 4runner, everyone at the dealership was great, my salesman Danny Aurora was very professional and helpful, he answered all Just purchased a new Toyota 4runner, everyone at the dealership was great, my salesman Danny Aurora was very professional and helpful, he answered all my questions and showed me all the cars options. Lynn Desmond did the financial work and was very professional and helpful, thanks to them the whole process went very smooth. This is my second new car from Johnstons Toyota. I have been very satisfied with Johnstons. More
by jamesm407
Employees Worked With
Lynn Desmond, Danny Aurora
June 12, 2019
BEWARE SCION FR-S As of 6/12/19, this dealership is advertising a manual transmission Scion FR-S, in Hot Lava, as a no accident, no issue car. When I went to see this As of 6/12/19, this dealership is advertising a manual transmission Scion FR-S, in Hot Lava, as a no accident, no issue car. When I went to see this car about a week ago, it was obvious it was used to race. There were sponsorship stickers on the car and a label that clearly said, "Dealers, do not sell for road use." After driving 1.5 hours to see the car and realizing what was going on, I called Debbie, the internet sales person to complain. She said it was NOT HER JOB to verify the condition or use of the car. I wouldn't touch this dealership with a ten foot pole. It's not her job. What do they pay you for, then? She has since contacted my husband twice by email to try to get us to look at the car we already wasted time to see. When he has asked if this is the SAME race car we went to see, she has not responded. SHAME ON YOU. More
by KimP2019
Employees Worked With
Debbie
June 12, 2019
Great service I give Toyota a 5 star review because of the excellent service I have received over the past years. Blair in the service department is great. Always I give Toyota a 5 star review because of the excellent service I have received over the past years. Blair in the service department is great. Always a positive experience. Thank you More
by lauriega
Employees Worked With
Joe the shuttle driver , great ., Blair Schiesser
June 09, 2019
Amazing customer service Danny Aurora helped our family find the perfect car. We couldn’t be any happier with our new highlander. Thank you for giving us perfect customer car Danny Aurora helped our family find the perfect car. We couldn’t be any happier with our new highlander. Thank you for giving us perfect customer care. More
by riosc877
Employees Worked With
Danny Aurora
