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Johnstons Toyota
New Hampton, NY
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 AM
Sunday Closed
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Showing 1,427 reviews
June 05, 2019
Great buying experience I had a great buying experience at Johnstons on a used Rav4 that was in like new condition with very low mileage. Both Cindy and Kevin were great to I had a great buying experience at Johnstons on a used Rav4 that was in like new condition with very low mileage. Both Cindy and Kevin were great to work with and made the deal very satisfactory for me. It was well worth the 150 mile drive and I highly recommend them and Johnstons Toyota. I'm sorry I don't live closer to use this dealership for my service needs but I will definitely check here first when I need another vehicle. More
by Joan M
Employees Worked With
Cindy Vitale, Kevin Stanley
June 01, 2019
Joe-Rav4 My salesman Danny went above and beyond to help me with leasing my new Rav 4. Danny, Paul and Lynn were very helpful and made this the easiest process My salesman Danny went above and beyond to help me with leasing my new Rav 4. Danny, Paul and Lynn were very helpful and made this the easiest process I ever had compared to my previous purchases at other dealerships. More
by metskid13
Employees Worked With
Lynn Desmond, Danny Aurora
May 31, 2019
Great truck buying experience Brian Ruperti is a great salesman. He patiently explained the many features of the vehicle. He is knowledgeable about what he sells and I would recomm Brian Ruperti is a great salesman. He patiently explained the many features of the vehicle. He is knowledgeable about what he sells and I would recommend Brian and the dealership to anyone looking to buy a vehicle. More
by sstruble53
Employees Worked With
David Velez, Brian Ruperti
May 30, 2019
2016 Toyota Camry It was my first time at this dealership. The entire process was quick and easy thanks to Danny. He spoke but he also listened and understood exactly w It was my first time at this dealership. The entire process was quick and easy thanks to Danny. He spoke but he also listened and understood exactly what I was looking for and needed. More
by Happy Customer!
Employees Worked With
Danny Aurora
May 28, 2019
Excellent sales staff and financing done quickly I gave a 5 star rating because Johnston Toyota, our salesman Danny Aurora and Financial guy Linn we’re nothing but professional, knowledgeable and exp I gave a 5 star rating because Johnston Toyota, our salesman Danny Aurora and Financial guy Linn we’re nothing but professional, knowledgeable and experienced it help me purchase the car i wanted quickly and i am 100% satisfied! I would recommend them to anyone looking to buy a car! More
by lb31371
Employees Worked With
Lynn Desmond, Danny Aurora
May 28, 2019
Always good service We have been very happy over the years with the maintenance done at Johnstons Toyota on our Toyota Sienna. They do what needs to be done and do it wel We have been very happy over the years with the maintenance done at Johnstons Toyota on our Toyota Sienna. They do what needs to be done and do it well, also letting us know when future work may need to be done. We even bought a used Prius C from them for one of our sons, and are very happy with that car as well. More
by ChrisNW
Employees Worked With
Blair Schiesser, Jennifer Purvis
May 27, 2019
Return of a leased vehicle, and new lease! We received excellent service on our most recent visit to Johnstons Toyota. Brian Ruperti did a great job in helping both to end our lease and set us We received excellent service on our most recent visit to Johnstons Toyota. Brian Ruperti did a great job in helping both to end our lease and set us up with a great new vehicle. He answered all of our questions and addressed any concerns while making us feel very comfortable. Dave Velez in finance is also excellent to deal with. Thank you! More
by Mary2019
Employees Worked With
David Velez, Brian Ruperti
May 25, 2019
Quick and painless From start to finish Johnston Toyota displayed professionalism and was hassle free. My sales representative Danny couldn't have done a better job. He From start to finish Johnston Toyota displayed professionalism and was hassle free. My sales representative Danny couldn't have done a better job. He showed me the car in and out and gave me a great deal. I didn't walk away feeling like I was suckered. I couldn't have been more pleased. Thanks again Danny! They deserve more stars! More
by Dom
Employees Worked With
Lynn Desmond, Danny Aurora
May 22, 2019
New Lease Danny helped make trading in my lease an easy process. He was helpful and knowledgeable. We will definitely be back and will recommend him and the Toy Danny helped make trading in my lease an easy process. He was helpful and knowledgeable. We will definitely be back and will recommend him and the Toyota team to our friends. More
by mck214
Employees Worked With
Danny Aurora
May 22, 2019
Always a great experience I find even just going in for a service is a great experience. The car gets a thorough once over and it's done in no time, Service by all is friendl I find even just going in for a service is a great experience. The car gets a thorough once over and it's done in no time, Service by all is friendly ad efficient More
by ANGELADY28
Employees Worked With
Christine Roman and service tech A19
