
Johnstons Toyota
New Hampton, NY
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Service Department you can trust! I have been coming to Johnston’s Service Department for a long time. I had been going to another Toyota dealer in NJ, where I live, but always felt t I have been coming to Johnston’s Service Department for a long time. I had been going to another Toyota dealer in NJ, where I live, but always felt they were trying to get me to do unnecessary work on my car. My sister recommended coming to Johnston’s and I never left. I purchased a 2nd car from Johnston’s Toyota and have both Prius’ serviced here. Mike Plunkett is my Service Tech of choice, friendly, professional and so considerate to his customers. He always gives it to you straight, which I appreciate. He is an asset to the Johnston’s Service Department. More
Thank you Toyota! I had a great experience here. Gabriella Ward really helped me out. She was honest, trustworthy and patient with me as I wasn’t sure what I wanted or I had a great experience here. Gabriella Ward really helped me out. She was honest, trustworthy and patient with me as I wasn’t sure what I wanted or what the best options for my situation was. Chris Cabral also helped me out when I got to the financing portion of my visit. More
Excellent dealer Had a very pleasant experience with sales person Kelvin, was excellent friendly, patient & accommodating, from sales begun till after detailed explana Had a very pleasant experience with sales person Kelvin, was excellent friendly, patient & accommodating, from sales begun till after detailed explanation of car's usable features . Also Lynn from the financing team was friendly & worked hard to get the best financial. The car was not %100 clean, the service team could improve. "I was extremely satisfied & highly recommend this dealer". More
I got new tires for my tundra Mike was very helpful and answered all my questions regarding the new tires i purchased.kept me up to date on my vehicle.Thank you Mike,good job. Mike was very helpful and answered all my questions regarding the new tires i purchased.kept me up to date on my vehicle.Thank you Mike,good job. More
Professional sales woman Cindy is wonderful to work with. She has people skills. Very knowledgeable kind friendly goes out of her way works for you. she's a good advocate for Cindy is wonderful to work with. She has people skills. Very knowledgeable kind friendly goes out of her way works for you. she's a good advocate for you. I would definitely recommend her. She goes the extra mile for you and is a winner and keeper! More
Outstanding woman She was awesome. Showed extreme attention worked hard to get the best deal. Very friendly. Easy to work with. Showed strong dedication I highly recomm She was awesome. Showed extreme attention worked hard to get the best deal. Very friendly. Easy to work with. Showed strong dedication I highly recommend her. Will do business with her in the future. More

Great customer service. Danny and Lynn were very helpful Danny and Lynn were great as far as accommodating me on exactly what I wanted for my car. They worked hard to get the approval for me which shows how Danny and Lynn were great as far as accommodating me on exactly what I wanted for my car. They worked hard to get the approval for me which shows how much they both care about their jobs. Would recommend anyone I know who wants a car to go through Johnston’s. More

The Best Ever I have been purchasing , or leasing new autos since 1968, a total of 19, vehicles. This transaction ,this month, was, without doubt, the best . I want I have been purchasing , or leasing new autos since 1968, a total of 19, vehicles. This transaction ,this month, was, without doubt, the best . I want to thank Brian Ruperti, and Chris Cabral, for all they did in making this purchase such a pleasant experience, In terms of honesty, integrity, helpfulness and knowledge, I don't think they can be surpassed. I intend to recommend Johnston, and particularly these two gentleman in the future. More
Helpful and Efficient Wipers great and inspection timely. Thank you to staff involved. Cuddos to Mike Plunkett for his recommendation re: the windshield wipers and his genu Wipers great and inspection timely. Thank you to staff involved. Cuddos to Mike Plunkett for his recommendation re: the windshield wipers and his genuine helpfulness during my service visit. More
Service and Sales Your service department is not good except for Natalie Cillis. I received a new battery for my Tacoma that was filthy, full of mud and dirt. I have to Your service department is not good except for Natalie Cillis. I received a new battery for my Tacoma that was filthy, full of mud and dirt. I have to check the car before I leave. They never top off the fluids. Your sales department (C.J. and Chris Cabral) were great. We leased a brand new 2019 Rav4. Best experience that me and my husband ever had. More