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Johnstons Toyota

New Hampton, NY

4.8
1,427 Reviews
Johnstons Toyota is one of the OLDEST family-owned Toyota dealership in the United States. Winner of the prestigious Toyota President's Award 19 times is a testament to their outstanding customer service! Johnstons has an outstanding stock of new Toyota vehicles to choose from. They also sell high-quality used vehicles from Toyota to Hyundai. Johnstons award winning service department can also service any vehicle you own! Check them out at www.johnstonstoyota.com
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5021 New York 17M

New Hampton, NY

10958

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Showing 1,427 reviews

February 23, 2019

Made the process of buying a car easy I needed a car quickly and purchasing my car here was a good experience. Fast, courteous and zero pressure. First-rate people! Highly recommend them! More

by JuliaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Purvis, Danny Aurora
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for joining the Johnstons Family. Just remember that Danny is always here to answer any of your questions or concerns. Enjoy that beautiful new Rav4!

February 22, 2019

Great service! Very friendly and welcoming service. Great people who truly want the best for you and your car. I would recommend to anyone looking for a car. More

by Julia613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rosenblum, Lynn Desmond, Brian Ruperti
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for the kind words. We try to treat everyone as if they are part of the Johnstons Family!

February 20, 2019

Just Go to Johnstons! Danny Aurora is a knowledgeable,courteous sales representative. We have worked with many auto salespeople over the years for our vehicles and Danny wa More

by HelenM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Debbie Daidone, Danny Aurora
Mar 04, 2019 -

Johnstons Toyota responded

Danny is one of the best! We are in really good hands even after your purchase. Congratulations on your new Highlander we hope you enjoy every second of it!

February 18, 2019

Pleasant helpful experience leasing Toyota sedan The staff were very friendly. Sales associate came right up to us & introduced himself. Asked if he could help us in showing us vehicles within our ex More

by Aud1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Danny Aurora
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for choosing Johnstons over the many other dealerships in the area. Danny is one of our best and takes pride in his level of customer service. We are happy he was able to provide you with the level of customer service we like to provide to each and every member of our Johnstons Family. Welcome to the family!

February 18, 2019

New purchase I’ve always gone to Johnstons Toyota & get fantastic service..this is my 2nd vehicle that Brian has helped me w/..& he’s been great!! More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Ruperti
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for giving us a second chance to get you into another vehicle. We are happy that you returned to Brian and we look forward to seeing you again!

February 09, 2019

Nice Ride Brian is a good salesman and was helpful with getting the items needed to close the deal. Thank you for your patience and your knowledge. More

by jr7046
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Paul illanovsky Sr. in Finance. Thank you!!!!, Mike Plunkett, Brian Ruperti
Mar 04, 2019 -

Johnstons Toyota responded

Congratulations on your Highlander and thank you for being part of the Johnstons family!

February 06, 2019

Great Personal Service Mike has been my Service Advisor multiple years. He understands cars and my Toyota RAV4 Mike reviews the multi point inspection to determine next ser More

by Frank78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Plunkett
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for being such a loyal part of the Johnstons family. We are so happy that you continue to visit us and Mike in our service department. We look forward to seeing you again!

February 06, 2019

Auxiliary battery replacement My Prius was recently in for service. My snervice rep is Jennifer. She's always helpful and makes sure that any updates and fixes are done to the vehi More

by Flash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Purvis
Mar 04, 2019 -

Johnstons Toyota responded

We understand that making time to get your vehicle serviced can be difficult. Each of our service Reps will check for any existing recalls or service bulletins while you're in for routine maintenance or an unscheduled service, This way if we can take care of it the same day we will to help alleviate another return visit. We are happy that Jennifer was able to provide this for you. Thank you for using Johnstons to service your vehicle

January 30, 2019

Excellent Customer Service Had the pleasure working with Jen and she did an excellent job. Was on top of it to inform me of a recall and she immediately scheduled the appointmen More

by Harrisee2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Hernandez, Mike Plunkett, Blair Schiesser, Kelvin Guyadeen, Jennifer Purvis
Mar 04, 2019 -

Johnstons Toyota responded

Thank you for taking to the to share your experience with others. We hope Jen and the rest of the service department can provide you with the same level of service like this each and everytime!

January 30, 2019

Service Experience at Johnstons Toyota Jennifer greeted me with a smile . I had visited Johnston Toyota for the annual NYS Safety and Emmisions inspection. I also stated that my vehi More

by Cuseman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Purvis
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