
Johnstons Toyota
New Hampton, NY
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Excellent Customer Service Had the pleasure working with Jen and she did an excellent job. Was on top of it to inform me of a recall and she immediately scheduled the appointmen Had the pleasure working with Jen and she did an excellent job. Was on top of it to inform me of a recall and she immediately scheduled the appointment before I was informed by Corporate. More
Service Experience at Johnstons Toyota Jennifer greeted me with a smile . I had visited Johnston Toyota for the annual NYS Safety and Emmisions inspection. I also stated that my vehi Jennifer greeted me with a smile . I had visited Johnston Toyota for the annual NYS Safety and Emmisions inspection. I also stated that my vehicle glove box would not close. The inspection was performed and " glove box" problem resolved very quickly. I will continue to entrust Johnston Toyota for the servicing of my RAV4 in the future. More

Great car buying experience I highly recommend the Johnston Toyota dealership in New Hampton NY. The salesman, Brian Ruperti, went out of his way to find the perfect car for me. I highly recommend the Johnston Toyota dealership in New Hampton NY. The salesman, Brian Ruperti, went out of his way to find the perfect car for me. He was so nice and knowledgeable. The whole experience from the minute I got there to when I drove the car off the lot was excellent!! More

Superb! From the moment we walked in the door, we received superb service. Our salesman, Danny Aurora met us at the door and was not only courteous but also v From the moment we walked in the door, we received superb service. Our salesman, Danny Aurora met us at the door and was not only courteous but also very friendly and knowledgeable. He quickly tutored us regarding the different Camry models and also had us out for a test drive in record time. Danny along with Lynn Desmond in the finance department had us in our new vehicle and out the door in a short time. I could not say enough about the wonderful experience we had at Johnston’s Toyota because of these 2 men and I imagine the other qualified people behind the scenes who made our purchase seamless. More
Satisfaction. I was extremely satisfied with the excellent customer service I received. Staff was courteous respectful and professional throughout the purchasing pr I was extremely satisfied with the excellent customer service I received. Staff was courteous respectful and professional throughout the purchasing process . I wouldn't hesitate to recommend your service to friends and family members. God bless you all!! More

Happy customer Very knowledgeable salesman. Mom is very happy & they made her feel at ease through it all. Mom loves her new car & I love my new truck. New to Toyota Very knowledgeable salesman. Mom is very happy & they made her feel at ease through it all. Mom loves her new car & I love my new truck. New to Toyota & will be back for future cars!! More
Good experience After a month of going to multiple dealerships, researching and searching for a 2018 certified pre-owned Toyota Camry hybrid (and Honda Accord hybrids After a month of going to multiple dealerships, researching and searching for a 2018 certified pre-owned Toyota Camry hybrid (and Honda Accord hybrids) i ended up at Johnstons Toyota after seeing the vehicle i wanted online there. The one negative was that I was told by the person that answered the phone on my first contact that the vehicle had a moon roof, one of the specs i really wanted, which did not turn out to be the case when i got there after a >1+ hour drive. I would have taken a star off my review because of this if it had not been that the rest of my experience was very good. My sales person, Marc, was soft spoken, friendly and not aggressive which was a huge relief after dealing w/ many obnoxious sales persons prior. I expressed my frustration over the lack of a moonroof, he said he would discuss w/ his manager and came back quickly w/ a price i could work with. It was a pleasure and a relief not to have to haggle or deal w/ unpleasant people. Everyone was friendly and Marc in particular was able to answer all my questions and concerns. After walking out of many dealerships, i bought my car on the first day i visited Johnstons and could have drove off the lot that day. So it was quick, easy, and pleasant; unusual on all fronts for buying a car at a dealership. More
Happy Ray was very helpful and went a extra mile to help me getting the car I want. He knows what he is doing. Very friendly. Well trained and experience. Ray was very helpful and went a extra mile to help me getting the car I want. He knows what he is doing. Very friendly. Well trained and experience. More
Overall Iove my New Camry SE and the dealership has supported me to the best of there ability. Reliability overall is still there. Toyota Corp however entunes is a forerin experience to me. Entunes is supported me to the best of there ability. Reliability overall is still there. Toyota Corp however entunes is a forerin experience to me. Entunes is junk Toyota Corp evedently failed to read the Toyota way book. Speach recognition is horrible. Map Program is horrible. I have a open complaint with Toyota USA on Entunes . Finally Toyota woke up the New cars Now come with Android Auto and CarPlay. Android Auto is assume can't speak to CarPlay but expect it's great also. Toyota is trying to jump in to a market other's have spent years on and perdictivly failed badly. I have and open case with Toyota USA on Entunes with my New Car I figure this Entunes system added $5k to the price of my car. If I buy another Toyota I will spend a lot more time researching it first.. I have owned @ 40 car's and trucks over the years. Worked on them for years. Once I bought my first used Toyota and did some minor work on it. Car had close to 200k miles on it. I have stayed with Toyota only.. parts might cost more....But they are built much better no short cuts. Buy Toyota just be sure to check out the info system if you care how it works. Make sure it's the Newer version with Android Auto and CarPlay.... More
Russ MacIntosh I have purchased and serviced my last 3 vehicles at Johnston Toyota. For the past year's services including Dec.2018, I have been assigned Russ MacInt I have purchased and serviced my last 3 vehicles at Johnston Toyota. For the past year's services including Dec.2018, I have been assigned Russ MacIntosh as my service Consultant. It is employees like Russ that keep me coming back to Johnstons. He not only is courteous but more important takes the time to clarify concerns that I may have in regard to my vehicle. Since I did not receive my usual survey, I thought I would do it through this venue. As always, Thank you. - Maxine More