
Johnstons Toyota
New Hampton, NY
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Best experience ever I had Gone to Johnston’s Toyota on Veterans Day, to look at purchasing a new Toyota Tundra, I was greeted by Jerry Ezra a salesman for the dealership, I had Gone to Johnston’s Toyota on Veterans Day, to look at purchasing a new Toyota Tundra, I was greeted by Jerry Ezra a salesman for the dealership, Mr. Ezra was extremely professional and very knowledgeable about the product I was looking to purchase, being that I currently own a 2007 Tundra and know that these trucks are the Best on the market, Mr. Ezra explained to me that the quality of these trucks have gotten even better then my 2007 Tundra. I explained to Mr. Ezra what I was looking to spend and what Tundra I wanted, without wasting anytime Mr. Ezra showed me a few Tundras on the property. After a few hours we discussed about ordering the 2019 Limited Tundra TRD 4x4 off road package that I wanted! After all said and done the truck that I wanted was ordered and promised that it would be at the dealership in a few weeks. I received a phone call on Monday 11/19/2018 by Mr. Ezra himself stating my truck was in and ready to be picked up! I’ve never had such a fantastic experience before from purchasing a vehicle. I will Never buy anything but Toyota and Mr. Ezra sealed the deal! Mr. Ezra treated me like I was part of the Johnston’s Toyota Family, and I can’t thank him enough. I will Be back soon to purchase my wife a new Toyota! Also Lynn Desmond from The financing department was extremely professional and took the time to carefully go over all the paperwork and money issues with my tundra I can’t thank him enough either! Truly Greatfull More

Sales person I had a gentleman named Brian as my sales person that guy was a true gentleman didn’t hassle me,answered all my questions he was a pleasure to speak I had a gentleman named Brian as my sales person that guy was a true gentleman didn’t hassle me,answered all my questions he was a pleasure to speak to. By him just letting me look around an answer my questions make me buy my New Highlander. Thank you RB More

Love my new ride! So happy with my new to me car. Our salesman Danny was the best, he explained all the options in the car, and made the purchase a pleasant and easy ex So happy with my new to me car. Our salesman Danny was the best, he explained all the options in the car, and made the purchase a pleasant and easy experience. You can’t go wrong with Johnston Toyota of Middletown. Thanks Danny! More

It was a wonderful very friendly made you feel very comforta All the people there were very friendly and made you feel very welcome. They didn’t rush you in to something you didn’t want. All the people there were very friendly and made you feel very welcome. They didn’t rush you in to something you didn’t want. More
Great experience! Pete went above and beyond to ensure I had the best experience possible, despite the issues with my vehicle. He kept me updated with my vehicle progre Pete went above and beyond to ensure I had the best experience possible, despite the issues with my vehicle. He kept me updated with my vehicle progress daily and delivered superior service! More

Rav 4 We had a great experience, Brian our salesmen helped us weed out the best deal and perfect auto for us to drive to we are "86"! We had a great experience, Brian our salesmen helped us weed out the best deal and perfect auto for us to drive to we are "86"! More
Great Excellent customer service from the time I walked in till the time I drove out. The technology on the 19 tundra is amazing. Aaron Davis saw the proces Excellent customer service from the time I walked in till the time I drove out. The technology on the 19 tundra is amazing. Aaron Davis saw the process through with no problems and delivered ahead of schedule. Chris in finance took the time to give me many options. Great job by all More
Our 4th Tacoma from this dealer since 1997 Everyone there did a very efficient job. Especially want to thank our salesman , Jason Greene who answered all our questions until we were familiar Everyone there did a very efficient job. Especially want to thank our salesman , Jason Greene who answered all our questions until we were familiar with our new truck. More
AMAZING first time buyer experience Absolute pleasure buying a car here, Cindy Lopez (Vitale) and John Paul (Illanovsky) were absolute charms to work with and got me exactly what I wante Absolute pleasure buying a car here, Cindy Lopez (Vitale) and John Paul (Illanovsky) were absolute charms to work with and got me exactly what I wanted!! Overall amazing staff, who aim to get you exactly what you're looking for. 10/10!! I had never purchased a car before and was quite overwhelmed with my options and where to go, so happy I chose Johnstons Toyota!! They made everything simple and walked me through the entire process. Thank you guys again for being so magical! More
very bad experience with service dept I had my 2003 highlander timing belt replaced by them, and the car totally borken down next day on the way to the dealer to check the strange noise fr I had my 2003 highlander timing belt replaced by them, and the car totally borken down next day on the way to the dealer to check the strange noise from engine. I was told one craft part was not installed properly, while the car in the shop, they pushed my car around without proper care, all the rear bumper got lots of scraches. I thought a dealer should provide much better quality work, but this store really disappointed me. I will never go back to them. More