Johnstons Toyota

Excellence!! Salesperson surpassed expectations. Listened and worked with me. Also sales manager was nice and eager to do business. I got a great deal on my new ta Salesperson surpassed expectations. Listened and worked with me. Also sales manager was nice and eager to do business. I got a great deal on my new tacoma and was offered a reasonable price for my trade in. Johnston Toyota earned my biz and appreciation. More

Ken Hodge a great salesmen.. Ken did a great job answering all my inquires and assisting me through the financing process...Ken is very knowledgeable about the business and will d Ken did a great job answering all my inquires and assisting me through the financing process...Ken is very knowledgeable about the business and will direct you in the right direction.. More

Price, Personality and Preparation! After a month of looking for a new vehicle, I finally settled on a Toyota Tundra. My experience at Johnston's Toyota of Middletown was truly excellen After a month of looking for a new vehicle, I finally settled on a Toyota Tundra. My experience at Johnston's Toyota of Middletown was truly excellent. From my initial contact via the internet sales team to my on-site interactions with Brian Ruperti and Lynn Desmond, my buying experience was excellent. Brian Ruperti was knowledgeable about his product, personable and patient. I found him to be an outstanding salesman. Lynn Desmon was likewise personable and knowledgeable about all the financing aspects of the transaction. I had a great buying experience and will go back to Johnston's Toyota for future vehicle purchases. More

Sensational Jake and Brian made our time at your shop sensational. We had met Brian on Saturday when your shop was bulging with buyers and Jake stopped by to answ Jake and Brian made our time at your shop sensational. We had met Brian on Saturday when your shop was bulging with buyers and Jake stopped by to answer a few questions that arose. Then Jake greeted us on Monday because Brian had a health issue, and we came to a deal. Jake's help and personality were a bit surprising. Why? He dealt with us as a friend, a no nonsense guy who said he'd do his best so we would accept a vehicle with a moon roof we really didn't want. Brian was there to greet us when we came on Thursday to pick up the car. Brian walked us through the car, spent much time explaining features, how things worked and he demonstrated a patience that could only make his supervisors beam. As a retired college professor I know how to hand out grades. A+ for these folks and if I were to rate them on a scale of 1-10, with 10 being highest, I'd tell you they both rate a 15. More

Amazing Dealership & Staff This is my 4th 4Runner that I have purchased from Johnston's and Drew has been the guy to go to every time. Always goes above and beyond what is aske This is my 4th 4Runner that I have purchased from Johnston's and Drew has been the guy to go to every time. Always goes above and beyond what is asked and makes the process go quickly and smoothly. I can never thank him enough for all they have done and for always making me feel like family. Truly one of a kind dealership. You can bet I will be back and I will recommend Johnston's to everyone. More

Zero pressure buying experience After shopping around at all the local Toyota dealers from Newburgh to Mount Kisco, we settled on our first choice of Johnston’s. We were pleased wit After shopping around at all the local Toyota dealers from Newburgh to Mount Kisco, we settled on our first choice of Johnston’s. We were pleased with Danny’s calm demeanor and infinite patience with some unsure and picky buyers. The process was smooth and at no point did we feel forced which is such a problem at other dealers. The finance department was calm and helpful, both gentlemen we worked with were knowledgeable and professional at all times. Alas, there is a small problem. The finance department only has one card reader? Customers should not have to be interrupted by a finance manager walking in looking for the reader and someone should not be made to wait while he goes to fetch it. Other than this small and easily remedied irritation we would give Johnston’s 10/10. We appreciate the customer service and zero pressure buying experience. More

Great buying experience Danny made our car buying experience a very pleasurable one. He is very hospitable and undoubtedly has much experience. We told him our price range Danny made our car buying experience a very pleasurable one. He is very hospitable and undoubtedly has much experience. We told him our price range and he knew exactly what to show us! The whole deal only took a few hours, I’ve never had such a quick, straight forward process before. Johnston’s building is brand new and very impressive and so are all the staff. I highly recommend buying your vehicle here and be sure to ask for Dan! More

Tom Hodge was excellent!!! Tom was excellent he didn't try to steer me or sway my decision. I told Tom what I wanted and what I could afford. He spoke to finance (Dan Rosenblum) Tom was excellent he didn't try to steer me or sway my decision. I told Tom what I wanted and what I could afford. He spoke to finance (Dan Rosenblum), who was also excellent, and they worked a deal perfect for me. Thanks Tom & Dan!!! More

New Lease The Johnston Toytota team was great! Debbie D was very patient, knowledgeable, and attentive to my needs. Tom H. did a great job getting my new car re The Johnston Toytota team was great! Debbie D was very patient, knowledgeable, and attentive to my needs. Tom H. did a great job getting my new car ready. Tom also helped move the finance and DMV portion along quickly. Lynn D. in finance was relatable and made the financial portion comfortable and smooth. More

Customer service and Kid friendly are excellent No pressure tactics, helpful, kid friendly, comfortable waiting area, organized, observant example: i said i was nervous and without asking for anythi No pressure tactics, helpful, kid friendly, comfortable waiting area, organized, observant example: i said i was nervous and without asking for anything Makayla brought tea for relaxation, offered my kids cookies, everyone who we encountered was friendly, if buying a car there is alot of selections, finance opportunities, will shop there again if car works out and refer to dealership More