Johnstons Toyota
New Hampton, NY
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Best Dealership Ever I have just purchased my 3rd vehicle from Johnstons Toyota. Not only are the sales and service staff exceptionally helpful, but the service dept. is I have just purchased my 3rd vehicle from Johnstons Toyota. Not only are the sales and service staff exceptionally helpful, but the service dept. is always spot on and don't try to strong arm you into getting stuff you don't need. I will never bring my car anywhere else to be serviced. A special thank you to Kevin Stanley for being so helpful in getting this new Camry SE for my son. He guided us through the process and got it all done in one morning. And the gentlemen that got me into a loaner car so I wouldn't be inconvenienced ( sorry don't know his name.) Thanks to all. More
Very helpful Greg worked with us for three hours to make sure we got the car we wanted at a great price. He even called the insurance company to get the ID card a Greg worked with us for three hours to make sure we got the car we wanted at a great price. He even called the insurance company to get the ID card and insurance binder. More
Sweet ride I saw this car online went over all details on it Including car fax stop by on Memorial Day Don was out front I explained to him at the car I had se I saw this car online went over all details on it Including car fax stop by on Memorial Day Don was out front I explained to him at the car I had seen Online he took me right to it went over details Don got me a pretty good deal just pick it up today and i am completely satisfied with this purchase it is sweet ride Thanks Don for everything. More
VERY PROFESSIONAL Don Winner was our sales man, Very Professional. We had a Great experience. I have purchased many vehicles from different dealerships in my time. Don Winner was our sales man, Very Professional. We had a Great experience. I have purchased many vehicles from different dealerships in my time. But I will be back in the Spring when I am in the market for a new truck. No need to go any other dealership. More
THE BEST! I can't say enough good things about your salesman Andy and finance rep Chris - they both went above and beyond to get me the new vehicle I wanted! I I can't say enough good things about your salesman Andy and finance rep Chris - they both went above and beyond to get me the new vehicle I wanted! I have been a loyal Toyota customer for years - and this just proves I won't be going anywhere else EVER! Thank you both:) More
Great experience They were so helpful and kind. What a car buying experience should be. Rue and lynn were super nice and quick to help with anything we had questions a They were so helpful and kind. What a car buying experience should be. Rue and lynn were super nice and quick to help with anything we had questions about. More
Two Toyotas in a year! Don Winner sold us our Camry last year and we went back to him when we decided to get a truck. He was very helpful in answering all our questions and Don Winner sold us our Camry last year and we went back to him when we decided to get a truck. He was very helpful in answering all our questions and we never felt pressured. We felt we got a very good deal on our Tacoma and will certainly go back to Johnston's Toyota when the time comes to look at new vehicles. More
I got my first Toyota! Rue helped me out fantastically. Good guy and put up with the annoying questions of asking if the reverse camera beeped! He also ran back and forth mu Rue helped me out fantastically. Good guy and put up with the annoying questions of asking if the reverse camera beeped! He also ran back and forth multiple times so we could drive multiple cars around! More
Best place to buy a new vehicle I traded in my 2014 Tundra for a 2017 Tundra. The gave me a fair number on my trade and a great price on the new truck. The sales and finance team are I traded in my 2014 Tundra for a 2017 Tundra. The gave me a fair number on my trade and a great price on the new truck. The sales and finance team are a pleasure to deal with. They take the time to go over the vehicle so you know how everything works before you leave. More
Terrible customer service I had to speak to someone in the service dept . Unfortunately it wasn't a short thing I had to say , the representative I spoke to wasn't to happy wit I had to speak to someone in the service dept . Unfortunately it wasn't a short thing I had to say , the representative I spoke to wasn't to happy with the way I had to explain my problem to ., so he said could we hurry this up ! I said what? Are you kidding me , then he said do you want to speak to a manager ., I said well now I do because that was pretty dam rude for you say can we hurry this up I was very nice to this person and why he said that to me ? I still don't know why , unfortunately what I needed to say was kinda technical and took some time so I guess he didn't want to here that , I did have some good help in the past like with the parts dept there always nice to me , and the manager I spoke to seemed to know it all , meaning she was so policy ridden there was just no way you would get any were with her cause she thought she new it all and she was wrong a lot of the time and I think to get her way she lied a lot so I was done with her . I told her my problem was dangerous with the rust that my truck had and told her well since your no help at all I was going to report the problem to the highway safety board and she said so go ahead ., and guess what ? THEY TOOK MY CASE AND IS NOW GOONG TO LOOK INTO IT AND INVESTAGATE THEM . PRETTY STUOID ON THERE PART ! Thank you for listening and have a great day. More