
Johnstons Toyota
New Hampton, NY
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Two Toyotas in a year! Don Winner sold us our Camry last year and we went back to him when we decided to get a truck. He was very helpful in answering all our questions and Don Winner sold us our Camry last year and we went back to him when we decided to get a truck. He was very helpful in answering all our questions and we never felt pressured. We felt we got a very good deal on our Tacoma and will certainly go back to Johnston's Toyota when the time comes to look at new vehicles. More
I got my first Toyota! Rue helped me out fantastically. Good guy and put up with the annoying questions of asking if the reverse camera beeped! He also ran back and forth mu Rue helped me out fantastically. Good guy and put up with the annoying questions of asking if the reverse camera beeped! He also ran back and forth multiple times so we could drive multiple cars around! More

Best place to buy a new vehicle I traded in my 2014 Tundra for a 2017 Tundra. The gave me a fair number on my trade and a great price on the new truck. The sales and finance team are I traded in my 2014 Tundra for a 2017 Tundra. The gave me a fair number on my trade and a great price on the new truck. The sales and finance team are a pleasure to deal with. They take the time to go over the vehicle so you know how everything works before you leave. More
new rav 4 friendly and not pushy experience on the part of all I delt with. cindy was accommodating and helpful to me deciding which car I perfered very good friendly and not pushy experience on the part of all I delt with. cindy was accommodating and helpful to me deciding which car I perfered very good experience thank you More
Terrible customer service I had to speak to someone in the service dept . Unfortunately it wasn't a short thing I had to say , the representative I spoke to wasn't to happy wit I had to speak to someone in the service dept . Unfortunately it wasn't a short thing I had to say , the representative I spoke to wasn't to happy with the way I had to explain my problem to ., so he said could we hurry this up ! I said what? Are you kidding me , then he said do you want to speak to a manager ., I said well now I do because that was pretty dam rude for you say can we hurry this up I was very nice to this person and why he said that to me ? I still don't know why , unfortunately what I needed to say was kinda technical and took some time so I guess he didn't want to here that , I did have some good help in the past like with the parts dept there always nice to me , and the manager I spoke to seemed to know it all , meaning she was so policy ridden there was just no way you would get any were with her cause she thought she new it all and she was wrong a lot of the time and I think to get her way she lied a lot so I was done with her . I told her my problem was dangerous with the rust that my truck had and told her well since your no help at all I was going to report the problem to the highway safety board and she said so go ahead ., and guess what ? THEY TOOK MY CASE AND IS NOW GOONG TO LOOK INTO IT AND INVESTAGATE THEM . PRETTY STUOID ON THERE PART ! Thank you for listening and have a great day. More
Great Experience from Beginning to End My husband and I commute quite a bit for both of our jobs. We were looking to purchase vehicles that are reliable and not too expensive. Greg was ab My husband and I commute quite a bit for both of our jobs. We were looking to purchase vehicles that are reliable and not too expensive. Greg was absolutely wonderful to work with. He listened to our needs, and really helped us with finding the best car to suit us. He was patient and very kind with us. He also did a great job with the trade in value on both of our cars. He was very nice to work with, and really seemed to care that both me and my husband were happy walking out the door. In my opinion, he really went above and beyond for us! I really can't explain how positive the experience was in purchasing our new vehicles. We worked with David Velez in financing our cars, and he was wonderful to work with as well. He was funny, and truly put us both at ease in purchasing our vehicles. He took the time to explain all the details of the various warranties available. He was also not overly pushy, which I appreciate. Unfortunately, when purchasing a vehicle, one tends to walk out of the dealer feeling like they've been taken advantage of in some way, and not always 100% happy. I have to say, this was my first experience with Johnston's Toyota, and the first time I walked out of a car dealer satisfied with my purchase, the cost, and the absolutely wonderful treatment from Greg and David. I would certainly recommend this particular dealership, and both Greg and David, to anyone in the market looking to purchase a Toyota. I would and will go to them in the future! More
Wonderful dealership We have been purchasing our vehicles from Johnstons for the past 20 years. Could not imagine going anywhere else. We recently purchased another vehicl We have been purchasing our vehicles from Johnstons for the past 20 years. Could not imagine going anywhere else. We recently purchased another vehicle there and worked with Andrew Bloom. He was a pleasure to work with and a true professional. More

Trade in of Prius for a new Prius I expressed my interest on Johnston's website on a Friday evening to trade in my 2008 Prius for a 2017 Prius. Debbie replied the next day and sched I expressed my interest on Johnston's website on a Friday evening to trade in my 2008 Prius for a 2017 Prius. Debbie replied the next day and scheduled an appointment for Monday 5-8. Don met me, my girlfriend, and our puppy Bella immediately upon our arrival. In less than 2 hours, Don arranged a test drive, contacted my insurance company, obtained a trade in price for my 2008 Prius, expedited an appointment to complete the purchase, and made friends with Bella. Upon our return on Wednesday 5-10, all documentation was ready, as was the car, save for a transfer of license plates. It was a pleasure working with Don. More

Used car purchase On driving my new/used car home the tire icon came on the dashboard- I guess it's a little air that needs to be added On driving my new/used car home the tire icon came on the dashboard- I guess it's a little air that needs to be added More
Could not have been easier. When I arrived at Johnston's Toyota, I was unsure about a new or slightly used RAV4 Hybrid. Don just answered all my questions and didn't push any mo When I arrived at Johnston's Toyota, I was unsure about a new or slightly used RAV4 Hybrid. Don just answered all my questions and didn't push any model over the other. I really feel like I got great deal on a 2016 RAV4 Hybrid Limited. More