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Johnstons Toyota

New Hampton, NY

4.8
1,350 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,350 reviews

February 28, 2017

calming personality Gabby made me feel that I mattered and wasn't just trying to make a sale. After my last experience at a different dealership I truly needed that to re More

by Allen
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

We are so happy that Gabby restored your trust in people. Thank you for giving Johnstons Toyota a try after you had a bad experience with another dealership. We are happy that you did. Please take advantage of the same type of experience you will receive in our service department.

February 27, 2017

Couldn't Be Happier With My Corolla This was my first time dealing with Johnston's Toyota and I have to say, it couldn't have been a better experience. Gabby assisted me with my lease a More

by gorgi1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota to purchase your Corolla. We are happy Gabby was able to provide you with the service we strive for. We look forward to seeing you again in 3 years, but in the meantime please take advantage of the same experience you will get from our service department!

February 27, 2017

Prius Prime Advanced Gabby went above and beyond what a typical sales person does. Very knowledgeable and friendly. This purchase was for an out of state Prius Prime. We More

by ScarGo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Laipply, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for letting people know about your experience with Johnstons Toyota and thank you for traveling out of state to come see us! We are happy that Gabby was able to help you as well as she did. We hope you enjoy many miles with your Prius Prime. We are sure you are happy with the MPGs you are getting!

February 26, 2017

Great place to buy a car Experience was excellent. Felt like I was treated like a person and not taking advantage of. Great product knowledge and very simple. 10 stars across More

by Wilcox1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

We treat everyone who walks through our doors like they were part of our family. Gabby excels at this. We are never pushy and we listen to what your needs are. Thank you for choosing Johnstons Toyota!

February 25, 2017

Excellent! We shopped several different models in this cars class, and Gabriella was head and shoulders the most professional and the most responsive! We had a More

by William o
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota over the other dealerships while shopping for the class of car you were looking for. Gabby is very knowledgeable and is here for you with any questions you may have with your new vehicle.

February 25, 2017

Awesome experience for my first time purchasing and SUV! The staff involved with getting me into my very first SUV were all superb! They all knew their individual jobs verbatim which, gave me confidence tha More

by Doreen Munkelt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Blazeski, David Velez, Andrew Bloom
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know the positive experience you had with us. We are so happy that you were confident in us. We hope you take advantage of the same experience in our service department. When you recommend people to us please be sure to take advantage of our referral program where you could get $100 for people who buy from us for the first time! http://www.johnstonstoyota.com/customer-referral-program.htm

February 25, 2017

I love working with My dealership, Johnstons Toyota always looks out for me and my best interest, when I have trouble with my vehicle, Blair is always their for me. Kelvin is my salesm More

by Hello123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Schiesser, Kelvin Guyadeen, Dan Rosenblum
Mar 16, 2017 -

Johnstons Toyota responded

We are so happy that we can provide you with the service you'd expect from a dealership in both sales and service. Thank you for being part of the Johnstons Family!

February 25, 2017

Ok experience Really wished I was given more for my trade in considering I have bought 4 cars from johnstons toyota. Even a dodge dealer gave me a better estimate More

by Dales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colin
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for coming back to Johnstons Toyota again. We do apologize that you were not happy with the estimate we gave you. We base that price on the condition of your vehicle, mileage and market value, meaning that we look at other dealerships to see who has the same vehicle in the area and what they are selling it for and how long they have been sitting on their lots.

February 23, 2017

Professional team! After years of buying cars, I have to say that Johnstons team is the most professional group of people I have ever worked with at a dealership. The ar More

by LWF64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Blazeski, CJ Cabral
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for the kind words. We are one of the oldest family owned Toyota dealerships in the US so we like to treat our customers as part of our family and not just a number. We are happy that you experienced this. Please take advantage of our referral program where you can get $100 for anyone you refer to us that has not bought a vehicle from us yet. http://www.johnstonstoyota.com/customer-referral-program.htm

February 22, 2017

Quick and painless Kelvin was easy to work with. He didn't try to oversell me on a car and truly advocated for me. It was a great experience! More

by Brb1113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johnston, Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for taking the time to share your experience with others. We try to treat each customer with the respect that they deserve so we listen and try to fit everyone with with they need and not what would be best for us. We hope you take advantage of the same experience you will receive in our service department.

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