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Johnstons Toyota

New Hampton, NY

4.8
1,416 Reviews

5021 New York 17M

New Hampton, NY

10958

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Showing 1,416 reviews

March 03, 2017

Great service and great deal We have been looking for a highlander and we're recommended to Johnstons Toyota by a friend. When we got there we worked with Jerry Ezra. He provide More

by Mkknicks11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pattie and Deborah Mcneil, Jerry Ezra
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for taking the time to let everyone know how great Jerry and Johnstons Toyota was to you. We are so happy that you had such a positive experience with us. Thank you for being part of our family.

March 02, 2017

Dealership Review My toyota experience was a good one. Kelvin was a huge help to me and I felt like he was always honest with me. He helped me into a great car that fit More

by brianna valentin
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

We are happy that Kelvin listened to your needs and got you into the vehicle that fit what you were looking for. We do apologize for the other employees that were disrespectful to you as you were purchasing your vehicle. We hope this doesn't tarnish your opinion of us. Please let us know if there is anything we can do to help.

March 02, 2017

Best value always achieved Successfully staying within our budget while meeting the needs of our family is why we come back again and again! The whole Johnston family always goe More

by Tara Bliss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew Lounsbury, Kelvin Guyadeen, Lynn Desmond
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for coming back to us again! We really appreciate it. We listen to our customers and try to meet all their needs. Looks like Kelvin, Lynn and Drew were able to do that for you. We hope you enjoy years of enjoyment with your new Tundra!

March 01, 2017

Great sales person Jake was very caring and compassionate person! He is an amazing sales person, not pushy, just great!!! I think Jake is a great asset to Toyota! This More

by Lisa Iannella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Booth
Mar 01, 2017 -

Johnstons Toyota responded

Thank you so much for coming back for your second vehicle with us! We are so happy that Jake was able to provide you the service that we strive for. We hope you enjoy your new lease and look forward to seeing you for your first scheduled maintenance in our service department!

February 28, 2017

Very happy with my purchase I was very pleased with my experience at Johnstons Toyota today. I ended up with a lease with an affordable price. Kelvin was my salesman and I couldn More

by Suzanne D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

Congratulations on the new Highlander. We want to thank you for choosing Johnstons Toyota and we are happy that Kelvin was able to help you fit it into your budget. Please take advantage of the same experience you will receive when you use our service department.

February 28, 2017

Getting a Car My time at Jonhstons Toyota was excellent.The environment was and the sell rep,Kelvin Guyadeen made it feel like i was shopping with my dad,He made my More

by Redkey273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelvin Guyadeen
Mar 16, 2017 -

Johnstons Toyota responded

We like to treat all of our customers like they were part of our family. We are happy you felt at ease during your car buying process. It'll be the same when you visit our service department. Thank you for being a part of the Johnstons Toyota Family.

February 28, 2017

Couldn't Be Happier With My Corolla This was my first time dealing with Johnston's Toyota and I have to say, it couldn't have been a better experience. Gabby assisted me with my lease a More

by gorgi1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for choosing Johnstons Toyota to purchase your Corolla. We are happy Gabby was able to provide you with the service we strive for. We look forward to seeing you again in 3 years, but in the meantime please take advantage of the same experience you will get from our service department!

February 28, 2017

calming personality Gabby made me feel that I mattered and wasn't just trying to make a sale. After my last experience at a different dealership I truly needed that to re More

by Allen
Price
Recommend Dealer
Yes
Employees Worked With
David Velez, Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

We are so happy that Gabby restored your trust in people. Thank you for giving Johnstons Toyota a try after you had a bad experience with another dealership. We are happy that you did. Please take advantage of the same type of experience you will receive in our service department.

February 27, 2017

Great place to buy a car Experience was excellent. Felt like I was treated like a person and not taking advantage of. Great product knowledge and very simple. 10 stars across More

by Wilcox1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lynn Desmond, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

We treat everyone who walks through our doors like they were part of our family. Gabby excels at this. We are never pushy and we listen to what your needs are. Thank you for choosing Johnstons Toyota!

February 27, 2017

Prius Prime Advanced Gabby went above and beyond what a typical sales person does. Very knowledgeable and friendly. This purchase was for an out of state Prius Prime. We More

by ScarGo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Laipply, Gabriella Ward
Mar 16, 2017 -

Johnstons Toyota responded

Thank you for letting people know about your experience with Johnstons Toyota and thank you for traveling out of state to come see us! We are happy that Gabby was able to help you as well as she did. We hope you enjoy many miles with your Prius Prime. We are sure you are happy with the MPGs you are getting!

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