Jones Chevrolet Humboldt

I have never had a problem in your service department at any time i need service. Ms. Crystal is always very helpful. any time i need service. Ms. Crystal is always very helpful. More

Where do I begin? We bought a 2020 Chevrolet Suburban in February. Within a few days, it began to flash a suspension warning. We took a picture of the warning and imme We bought a 2020 Chevrolet Suburban in February. Within a few days, it began to flash a suspension warning. We took a picture of the warning and immediately contacted the dealership. They said the earliest they could get us in was April 4th. We brought it on the scheduled date and they said they couldn't determine the problem and asked us to bring it back in Wednesday, April 9th and said we could pick it up on April 11th. We asked for a loaner vehicle for the vehicle was in their shop, as we live an hour away, and my husband needed our other vehicle for work. A vehicle we had purchased from them as well. They refused to give us another vehicle. Thursday, April 10th, my husband called me to let me know he was broke down on the side of the road. The 1st vehicle we purchased from them and still has under 100k miles, has failed and left him stranded. We called the dealership and explained everything to the Sales Manager, Jimmy Clay, to which they responded "that's what happens when you buy a used a car. It's the risk you take". They also stated our Suburban needs 2 new shocks on the front, and an engine mount. Also stated that it would cost us $3400 to fix that. On a vehicle we LITERALLY just purchased! We called back and asked to speak to Andrew Pate, the General Manager, who was coincidentally unavailable and has not returned our call. This is crazy. We thought we were buying from a reputable dealership and could trust that our hard earned money was being used for a safe, reliable, vehicle for our family of 5. Turns out we were scammed and conned. Stay away! More

He was great to work with and an awesome salesman he was very good at it very good at it More

Excellent sales answered all my questions test drive was great explained all the features and options was great explained all the features and options More

Our first experience here was one of the worst, if not the worst, car buying experience we've ever had. That was a couple years ago, though. We gave them another shot and they really came through. My wife the worst, car buying experience we've ever had. That was a couple years ago, though. We gave them another shot and they really came through. My wife and I both bought something and they were willing to go above and beyond to meet our needs. Micheal and Ethan made it happen. More

Service was timely and good but prices are too high for alternative services ..Janya was great alternative services ..Janya was great More

Beautiful smile and a great attitude . . When in customer service , these ywo are necessary for a successful service 😊 . When in customer service , these ywo are necessary for a successful service 😊 More

I was very pleased with professionalism the salesman Skit Kawasky he did a outstanding job I have never bought a corvette site on seen but he made me feel very comfortable & Jessie, in your finance also g Kawasky he did a outstanding job I have never bought a corvette site on seen but he made me feel very comfortable & Jessie, in your finance also great job, this with be my forth corvette Thanks Jones Chevrolet. the car is a BEAST. More

Ben was extremely helpful kind considerate punctual with being available when I needed it. He was willing to change between two different vehicles several times even went to the extent of bringing a vehicle being available when I needed it. He was willing to change between two different vehicles several times even went to the extent of bringing a vehicle in from another dealership. Thanks for all your hard work. More

She was very nice. Service was quick. Waiting room was large and clean. Will definitely use them again. Service was quick. Waiting room was large and clean. Will definitely use them again. More