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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
580 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 580 reviews

May 11, 2024

One of the main things I needed to get done to my vehicle was not done because quote unquote because I had aftermarket wheels on it and they didn't want to scratch them otherwise I was charged for work that More

by buckinghamjames69
Recommend Dealer
No
Employees Worked With
Hoppy
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May 14, 2024 -

Jones Chevrolet Humboldt responded

James, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 10, 2024

Great service by Robert. He was very patient and helpful for us and we’d definitely return. More

by tbeasley23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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May 11, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing your thoughts about your experience with Jones Chevrolet Humboldt. Robert and our team appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

May 10, 2024

Great service all the way around, knowledgeable answered all my questions Would definitely recommend to a friend More

by CONTACTME1127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isreal Silva
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May 11, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Jones Chevrolet Humboldt are glad to have you as a customer. Jones Chevrolet Humboldt Management Team

May 10, 2024

Devin was awesome! He made the buying process seamless and was very friendly. I would recommend anyone to come buy a car from him. Keep up the great work! More

by lilw1212
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Burnside
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May 10, 2024 -

Jones Chevrolet Humboldt responded

Thanks for your feedback on your recent visit to Jones Chevrolet Humboldt. It's great to hear that Devin was able to assist you and that you had such a positive experience. Jones Chevrolet Humboldt Management Team

May 09, 2024

Great service they treated me very well they took care of me thank you again More

by lydellsawyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
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May 10, 2024 -

Jones Chevrolet Humboldt responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

May 07, 2024

the worst General Manager. been trying to get an issue resolved for 2 yrs now. Mark just laughed about the issue and said he is not responsible for the issue. not even willing More

by jayjay7295
Recommend Dealer
No
Employees Worked With
Mark Hoppe
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May 10, 2024 -

Jones Chevrolet Humboldt responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 06, 2024

Miss diagnosed my problem after I waited 3-4 hours. Especially after I just purchased the vehicle. More

by djpat1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Sanford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Landen Collins, Tessa Buckingham, Cody Hathorn
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May 10, 2024 -

Jones Chevrolet Humboldt responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

May 04, 2024

Very helpful, friendly, quick easy and efficient. Highly recommend. Thanks Robert! I appreciate the process. More

by TheVinnySays
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Cowden
Report | Print
May 05, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Jones Chevrolet Humboldt Management Team

May 03, 2024

Devin Burnside at Jones was awesome he went way an beyond he's a godly man an very respectful an well mannered Thanks More

by sandranorthern
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin Burnside
Report | Print
May 03, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Sandra! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Devin met your expectations. Thank you again for choosing Jones Chevrolet Humboldt, we look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

May 03, 2024

I enjoy my day I met David Ozment he help me find the best truck for me very respectfully prompt very helpful in explaining whatever you need to know come see David Ozment at Jones Chevrolet. More

by donnietharpe66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ozment
Report | Print
May 05, 2024 -

Jones Chevrolet Humboldt responded

Hello Donnie: Thank you so much for choosing Jones Chevrolet Humboldt! Please let us know if we can be of any more assistance. Jones Chevrolet Humboldt Management Team

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