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Jones Chevrolet Humboldt

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.4
580 Reviews
WHY BUY FROM JONES CHEVROLET HUMBOLDT? How do you know which Chevrolet is the right one to buy? How can you keep your Chevy car, truck, or SUV running more efficiently with each mile? These are questions you get answered when you turn to Jones Chevrolet Humboldt, regardless of your current automotive need. We have it all: inventory, financing, service, and parts. The best part is we offer unique advantages and a team of professionals in each department to make your driving experience more enjoyable. Shop with Jones Chevrolet Humboldt, a proud part of Jones Motor Company and your local Chevy dealership serving Henderson, Lexington and Jackson.
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5390 US Highway 45 Bypass

Humboldt, TN

38343

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Showing 580 reviews

December 09, 2024

Great people. knowledgeable of products and willing to help in every way. super helpful. sent me several videos of walk arounds to show me all my options. the More

by dej1030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erica Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlene Hiraldo
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Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones Chevrolet Humboldt! Jones Chevrolet Humboldt Management Team

December 07, 2024

Amazing experiencing buying from Humboldt. Ben was our sales rep and he was so helpful and answered all of our questions. We love the truck we purchased. Jessie did our financing and she wa More

by Chyenne Ueland
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tournier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Chyenne! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones Chevrolet Humboldt. We look forward to having you as one of our valued customers for many more years to come! Jones Chevrolet Humboldt Management Team

December 07, 2024

Crystal is an excellent service advisor and the staff is very helpful. I highly recommend this service department. More

by BRNDYWILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Jones Chevrolet Humboldt responded

Thanks for sharing about your experience with Crystal here at Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 06, 2024

Very efficient and knowledgeable about their products. Great customer service. Very helpful and accommodating staff More

by kimholt1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Castleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tessa Buckingham
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Dec 06, 2024 -

Jones Chevrolet Humboldt responded

Thank you for taking the time to share your thoughts on working with our team, Kim. We're glad to hear we delivered such a great experience! Jones Chevrolet Humboldt Management Team

December 05, 2024

I am very satisfied with my truck and the custermer service representative for keeping her word about reparing my seat and having service done More

by Bryan Buntin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Castleman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cliff Meg
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Dec 06, 2024 -

Jones Chevrolet Humboldt responded

Thank you, Bryan, for sharing about your experience with Jones Chevrolet Humboldt. We appreciate your business and hope to see you again soon! Jones Chevrolet Humboldt Management Team

December 03, 2024

Visits are usually lengthy but they did provide a ride home and back to the dealership this time. I don't know there situation mechanic wise. Maybe they don't have enough people hired to take care of jobs More

by wrm
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
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Dec 03, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much for your review! We do apologize for the long waiting time and truly appreciate your patience. Please don't hesitate to reach out if you need anything else. Jones Chevrolet Humboldt Management Team

December 03, 2024

Did a great job installing the updates on my truck. The staff was friendly and it did not take as long as they expected. More

by cardm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 03, 2024 -

Jones Chevrolet Humboldt responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones Chevrolet Humboldt Management Team

December 01, 2024

Friendly greeting, comfortable waiting area. Prompt service. The whole process was very simple to complete. More

by Mike M.
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessa Buckingham
Report | Print
Dec 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you so much, Mike, for your kind words, and for taking the time to leave us this wonderful feedback! Jones Chevrolet Humboldt Management Team

December 01, 2024

Very responsive and upfront. Easy to work with. Manager, sales staff and back office all fantastic. More

by riverkacz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino Ianni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Jones Chevrolet Humboldt responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones Chevrolet Humboldt. Jones Chevrolet Humboldt Management Team

December 01, 2024

Worst experience ever! They kept my car for 2 1/2 days despite ny appointment More

by amybcoleman42917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Crystal Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Jones Chevrolet Humboldt responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Andrew Pate Jones Chevrolet Humboldt Management Team (731) 798-2766

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