Jones Chevrolet Humboldt

The finance, internet, and sales staff were excellent in customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. customer service, and they worked with me to provide a good deal on the truck. I would highly recommend them. More

I have been working with this Dealership for over two months trying to get my tire and rims repaired through my warranty . I keep being told , they’re waiting on a call back , it’s been claimed , it’s be months trying to get my tire and rims repaired through my warranty . I keep being told , they’re waiting on a call back , it’s been claimed , it’s been resubmitted and all that .Even done on online Today I called the warranty company myself, they said no claim has been made , I don’t know why they are not telling me truth, but I will not go back to Jones of Humboldt… I’m moving the case to Serra of Jackson , even my oil changes, I have purchased 5 vehicles at Jones in the last 3 years … I will never buy another there again. This has been very disappointing. More

Wait time was short. Crystal is very kind and considerate and explains everything that needs to be done and costs involved. I’m very pleased with service and everyone inv Crystal is very kind and considerate and explains everything that needs to be done and costs involved. I’m very pleased with service and everyone involved with the care of my car. More

Service manger and the mechanics are absolutely unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. F unprofessional and cannot. Cannot even change oil!! Went to pickup my truck after the oil change and found my oil cap reservoir in the parking lot. Found my lug nut key on my running boards. Checked under the hood and oil had blown every where on top of my engine. They ladies up front gave me my money back but I had to be aggressive to get that. The service manger got mad at me because I called them all incompetent and he couldn’t handle me being upset about. I haven’t heard a word from the dealership since. Everyone I know as heard about though. It takes months to gain a customer, minutes to lose one. More

Great communication. Made for a great car buying experience. Highly recommended for anyone searching for a new or used vehicle. Made for a great car buying experience. Highly recommended for anyone searching for a new or used vehicle. More

The folks at Jones had somehow lost my appointment, but Tessa was able to get me worked in and taken care of. Tessa was able to get me worked in and taken care of. More

Jones has been great for me and the employees have also been great and helpful been great and helpful More

Jones has always got me in for my oil change appointments and their staff is always polite and accommodating. and their staff is always polite and accommodating. More

They told what I was wrong with my vehicle and it didn’t take long to fix it take long to fix it More

Jones service department needs to improve their scheduling. I arrived 15 minutes early for a 11:30 appointment. My vehicle didn't go to the shop till 12:15. scheduling. I arrived 15 minutes early for a 11:30 appointment. My vehicle didn't go to the shop till 12:15. More