Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jones Ford Shallotte
Shallotte, NC
334 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 334 reviews
October 29, 2026
Still waiting to have a problem from months ago rectified, service manager does not seem to care about fixing any issues, just tells you what he thinks you want to hear. rectified, service manager does not seem to care about fixing any issues, just tells you what he thinks you want to hear. More
by ray230
Verified CustomerEmployees Worked With
October 26, 2026
Need to hire more service people. Service has always been substandard. I believe Chris should retire Service has always been substandard. I believe Chris should retire More
by jcamp47
October 22, 2026
Jones Ford was very helpful and low pressure in their dealings with me. Mike Sargent was my salesman and was very helpful and friendly. Jason was also very knowledgeable and helpful with my warranty upgr dealings with me. Mike Sargent was my salesman and was very helpful and friendly. Jason was also very knowledgeable and helpful with my warranty upgrade. I would not hesitate to recommend them to friends and family. More
by jmcm1954
Employees Worked With
October 21, 2026
All requests were met everyone was polite. Spoke with Kristine the baby boy is doing fine Spoke with Kristine the baby boy is doing fine More
by karencarlone
October 20, 2026
Sales Department are very helpful, buying new Explorer Tremor was a great experience. Jason was very helpful Tremor was a great experience. Jason was very helpful More
by themechanic1955
Employees Worked With
October 20, 2026
Kevin was great. He confirmed that the repairs would be covered under the extended warranty, got all the parts in a short period of time and loaner car while my car w He confirmed that the repairs would be covered under the extended warranty, got all the parts in a short period of time and loaner car while my car was repaired. More
by PETERZIEGLER196
Employees Worked With
October 19, 2026
Jones Ford Service Department is the best Service Department I have ever dealt with, being a retired Ford technician in a different part of the state Jones Ford led by Chris Nealey is the best Department I have ever dealt with, being a retired Ford technician in a different part of the state Jones Ford led by Chris Nealey is the best More
by themechanic1955
Employees Worked With
Other Employees :
Teah and Christy were the best
October 19, 2026
The Owner and Sales Manager were very helpful in purchasing our 2026 Explorer Tremor, Jason was very helpful in the process. I have worked at Ford Dealerships my entire Career 48 years. Love the For purchasing our 2026 Explorer Tremor, Jason was very helpful in the process. I have worked at Ford Dealerships my entire Career 48 years. Love the Ford Brand. The Service Department Led by Chris Nealey is the best I have ever Experienced More
by themechanic1955
Employees Worked With
Other Employees :
Teah and Christy were the best
October 17, 2026
Always the best service and treatment! I wouldn’t trust anyone else! Gene and Jason Marshburn are always the best to deal with!! I wouldn’t trust anyone else! Gene and Jason Marshburn are always the best to deal with!! More
by 3895094
Employees Worked With
October 12, 2026
Fast easy service. They fit me in when I needed the work done. No pressure for other services They fit me in when I needed the work done. No pressure for other services More
by spodacat
