Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jones Ford Shallotte
Shallotte, NC
316 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 316 reviews
August 27, 2026
Great experience at the dealership. The process was quick and efficient. Staff is very friendly and professional. The process was quick and efficient. Staff is very friendly and professional. More
by sagunseanchetry
Verified Customer
August 25, 2026
Easy to make an appointment. Car was serviced right on tiem. Kevin explained thaat me brates need work. My wife and I have purchased 3 cars from Jones Ford since moving to NC in Car was serviced right on tiem. Kevin explained thaat me brates need work. My wife and I have purchased 3 cars from Jones Ford since moving to NC in 2016. Excellant quality, service and friendly. More
by PEMARA
August 22, 2026
Got what liked at a fair price. , best service, got my race red mustangb yea , best service, got my race red mustangb yea More
by ddfieldshvac64
Employees Worked With
August 21, 2026
Chris Nealey clearly is committed to the company and their customers. He underpromised and overdelivered. Great job Chris. I did not work with Christina Long (?) either on check in or check out. their customers. He underpromised and overdelivered. Great job Chris. I did not work with Christina Long (?) either on check in or check out. More
by STUARTBRITLAND
Employees Worked With
August 14, 2026
Appointment at Jones was done on time and work was completed promptly and correctly. Very satisfied with this job. completed promptly and correctly. Very satisfied with this job. More
by LYNN.HARBOLD
August 14, 2026
The Service Department is top notch. Always receive excellent customer service. They go above and beyond. Always receive excellent customer service. They go above and beyond. More
by kellbell33
Employees Worked With
August 14, 2026
No communication between dealer and customer, to get any updates you have to call them, and mostly get voicemail, multiple times I’ve had to drive to dealership to get a response. Jones Ford does not care f updates you have to call them, and mostly get voicemail, multiple times I’ve had to drive to dealership to get a response. Jones Ford does not care for your vehicle. Vehicle is always returned dirty inside and out. More
by ray230
August 12, 2026
The sale person Jamie Morgan was excellent and a very nice patient And informative especially patient with the type of dealing we had to go through. nice patient And informative especially patient with the type of dealing we had to go through. More
by pamsocha
Employees Worked With
August 12, 2026
The primary reason for the visit was for a camera recall, which was not done after being at the dealership for a week and two days. which was not done after being at the dealership for a week and two days. More
by unctrooper5
Employees Worked With
August 07, 2026
The service department staff is really nice, you can schedule your appointment online or call the dealership. Good communication and updates about your car schedule your appointment online or call the dealership. Good communication and updates about your car More
by Pag
Employees Worked With
