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Jones Ford Shallotte
Shallotte, NC
174 Reviews
If you're in the market for a new vehicle in the Shallotte, Wilmington, Leland, Calabash, or Myrtle Beach area, you've come to the right place. Jones Ford is your one-stop shop for all your automotive needs, whether you're looking for a specific new vehicle or just want to take a look around. Our friendly team stands ready to help you enjoy the best dealership experience you'll ever have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 174 reviews
December 11, 2024
I went into the service center today and I asked for an oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection ( oil change and filter, what I ended up with was service I didn’t ask for but I had to pay for them. Said that they performed multi point inspection (I didn’t ask for) of course at a cost and they charged me for topping off my fluids (windshield fluid filled yesterday) then the DEF fluid (which was 2/3 full already at a cost of almost 20 bucks for at most a gallon maybe half. He did refund the cost of the DEF but out the door was over 200.00 bucks. If you take your car or truck make sure you tell them not to do anything extra than what you carried it in for. The next work that gets done on any my ford vehicles will be done at my old dealership (even if I have to drive to New Bern). More
by mclawhornjim23
Employees Worked With
December 11, 2024
A fishing expedition turned into a very pleasant experience. We could not have been treated any better. Thanks Brandy and Jason!!! experience. We could not have been treated any better. Thanks Brandy and Jason!!! More
by cw3gary
Verified CustomerEmployees Worked With
December 06, 2024
We had a great experience. Chris Wolf was awesome. Very happy with your finance process. Super job team. Chris Wolf was awesome. Very happy with your finance process. Super job team. More
by dcrist_227
November 25, 2024
Great dealership, stress free experience! Glad I chose them to purchase my Ford Escape, they went above and beyond Glad I chose them to purchase my Ford Escape, they went above and beyond More
by balogar
November 14, 2024
Timely appointment and kept me updated on what was found during my oil change and tire rotation during my oil change and tire rotation More
by cvdrive
Employees Worked With
November 13, 2024
Great Ford dealership always helpful will always recommend them to friends and family enough said. recommend them to friends and family enough said. More
by dufferdon
November 08, 2024
Nice clean easy to get to location. Always fast car service and good customer service. Always fast car service and good customer service. More
by mollyoctavia
November 08, 2024
Great customer service and good work on my vehicle. Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up Also, was pleased with the warranty I bought for my used Ford Edge that I purchased from Jones Ford. The part/repair I needed was covered! Keep up the good work. More
by martysurf83
November 06, 2024
They do everything they promised. Always have a great experience at at Jones Ford. Very happy. Always have a great experience at at Jones Ford. Very happy. More
by CRG5531
November 04, 2024
Great, and timely service! Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and hone Department needs updating though, as does the entire facility. However, I would not go to another dealership in NC or SC. Family run, fair and honest deals, professional, no pressure. A mistake if you do not give them the opportunity to work with you on a new or used vehicle purchase. Special thanks to Micheal Huey. Honest, understanding, gets the job/deal done! More
by leo.mcardlejr
