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Jones GMC

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.6
489 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
Contact Dealership

545 Florence Rd

Savannah, TN

38372

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Showing 489 reviews

August 03, 2024

Everything went very smoothly. Thanks to everyone involved. Special thanks to Will Jetton! Thank you for the speedy transaction and delivery! More

by codysmith1990
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Trusty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Jones GMC responded

Thanks, Cody, for sharing about your experience with Will here at Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

August 03, 2024

Very nice workers! Fast service and professional work. On time when dealing with customers. I like everyone we have worked with. Will continue to use them. More

by CAMPING_COUPLE4950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LeeAnn Deardeuff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Romeo and Melvin, both salesman. , Ashley Pineda
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Aug 05, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

August 01, 2024

Kelan was so incredibly helpful and polite. He really made a stressful thing enjoyable! Appreciate the work you put in, Kelan. Thank you! More

by Lisa M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2024 -

Jones GMC responded

Thank you so much for your excellent review, Lisa! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

July 28, 2024

Nothing is ever covered under warranty , call when it’s done & go anyway sitting in parking lot done . Warranty sucks More

by cathycrotts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica
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Jul 31, 2024 -

Jones GMC responded

I'm sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything I can do to resolve the issue or if it's possible to discuss your visit in more detail, please provide the best way to contact you and I will make sure to follow up, or you can call me at (731) 925-4923 and ask for Starla Shaw. I'd love to get to the bottom of this and turn things around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

July 28, 2024

They were really nice had my truck fixed pretty fast. They talk like we’re interacting in sale me a new truck. More

by Willie .terry2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2024 -

Jones GMC responded

Thank you, Willie, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

July 27, 2024

I am hoping to come back for my fourth vehicle for my wife. Love the staff there More

by miked382338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Cummins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Sweat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelsey Trusty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda, Carla Bizzell, Melvin Pipes
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Jul 28, 2024 -

Jones GMC responded

Mike, it's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Jones GMC! Jones GMC Management Team

July 27, 2024

Found my problem. Spencer was very good, efficient n knowledgeable have never had a problem w jones n hope I dont. More

by wrrdu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Jones GMC responded

Thank you for the kind words for Spencer and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Jones GMC Management Team

July 27, 2024

They were helpful and courteous. Their follow up service has been exceptional. I felt like I was among friends More

by rvcornwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Pineda, Melvin Pipes
Report | Print
Jul 28, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC. We look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

July 25, 2024

The team was awesome. I received numerous follow up calls & courtesy calls to let me know that the particular vehicle I was looking at was ready for my viewing & even that More

by cheranderson2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Ashley Pineda
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Jul 26, 2024 -

Jones GMC responded

Thank you so much for your kind words for Sarah and for choosing Jones GMC! Please let us know if we can be of any more assistance. Jones GMC Management Team

July 25, 2024

Great service and I love that no appointment was needed to drop off my car and get an oil change. More

by emily_cline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Watkins
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Jul 26, 2024 -

Jones GMC responded

Thanks, Emily, for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

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