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Jones GMC

Savannah, TN

Overview
Employees
Reviews
Vehicles
4.6
490 Reviews
Drivers from Savannah and Southwest Tennessee come to Jones GMC knowing we provide the full automotive experience. Friendliness. Expertise. Resources. We provide it all at our GMC dealership in Savannah, TN. Thanks to helpful sales, finance, and service teams, your car shopping and vehicle maintenance needs are met to the letter.
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545 Florence Rd

Savannah, TN

38372

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Showing 490 reviews

June 29, 2024

Great customer experience. Staff was great. Work was performed in a timely manner as presented. More

by CRAIG.COPELAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Craig, and we look forward to working with you again. Jones GMC Management Team

June 29, 2024

First service on vehicle - didn’t top off all fluids which made me question if they did the other things they were supposed to do. More

by Hagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Jones GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Starla Shaw Jones GMC Management Team (731) 925-4923

June 27, 2024

I have already submitted this review. Visit was good with friendly professional staff. I have been a customer for years. More

by Robjomontgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

June 26, 2024

This time I got exceptional treatment and aired my one grievance to the top brass. All is well!! More

by jerniganrlj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aereal Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Christenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember name of My GMC, OnStar and Bluetooth setup lady but she was beyond exceptional., Ashley Pineda, Melvin Pipes, James Gray
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Jun 26, 2024 -

Jones GMC responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

June 25, 2024

Awesome people to deal with. I inquired about a truck on Friday evening and by Saturday I was driving it home. I will for sure be back to buy my wife something in the future. More

by JUSTINLEWIS468
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 25, 2024 -

Jones GMC responded

Justin, Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Congratulations on your new truck! Jones GMC Management Team

June 23, 2024

Great customer service got my deal approved in less than 3hrs Thank you Kelsey and Jones More

by mikeb955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelsey Trusty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Jones GMC responded

Here at Jones GMC, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Jones GMC Management Team

June 21, 2024

Service department personnel were very friendly and knowledgeable. Would recommend highly recommend them. Waiting lounge was clean. More

by Silverback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Jones GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

June 21, 2024

Jones was wonderful to work with. Keelan was helpful with finding me a car. Will definitely use again!! More

by ELIZABETHCAPERTON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

June 20, 2024

This was our 2nd time to do business with Jones. Kelan Davison has been our salesman both times and he is the best! We appreciate the work they put in to make you happy with your purchase and we esp More

by amber_nelms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Jetton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2024 -

Jones GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jones GMC! Jones GMC Management Team

June 20, 2024

Excellent service and quick. Nothing worse than to wait all day for servicing a vehicle and there I was in and out within an hour and half. Keep up the great work! More

by Kyle.barker64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

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