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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

April 07, 2024

Took our truck for service. The service department was fast and efficient. Has a nice waiting room with bottled water and coffee. More

by LISABAKER5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelan Davison, Spencer Westbrooks
Report | Print
Apr 08, 2024 -

Jones GMC responded

Thank you, Lisa! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC! Jones GMC Management Team

April 05, 2024

Took my 2020 Colorado in for transmission flush been 3rd day should have been done first day still there today not happy at all I'm coming to get it weather fixed or not More

by Thompsonjack886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins
Report | Print
Apr 08, 2024 -

Jones GMC responded

We're sorry that you didn't have a completely satisfying experience, Jack. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Starla Shaw Jones GMC Management Team (731) 925-4923

April 03, 2024

The salesperson was fine. The finance person appeared to be in a hurry once I notified her that I was not interested in added protection. More

by tcbvol
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelan Davison
Report | Print
Apr 03, 2024 -

Jones GMC responded

We do not like to see anything less than a five star experience. Please message us your contact information so we can fix this or please reach out to our team at (731) 925-4923. We will make sure to follow up. Jones GMC Management Team

April 03, 2024

Was there to get a tire repaired for over an hour - not happy about that!!!! More

by ALLOWKAY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins
Report | Print
Apr 03, 2024 -

Jones GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and you can call (731) 925-4923 and ask for Starla Shaw. Thank you again for your input, and we hope to hear from you soon. Jones GMC Management Team

March 31, 2024

Extremely easy and painless process. Got exactly what I was looking for. Will buy from Jones GMC again! More

by carnold1
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Adam Johnson
Report | Print
March 30, 2024

Very patient unrushed assistance to find the right vehicle! No high pressure A great experience More

by docmhs
Recommend Dealer
Yes
Employees Worked With
Tori Sweat !
Report | Print
Mar 31, 2024 -

Jones GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jones GMC Management Team

March 30, 2024

Nicole always knows her customers and greets them with a smile! She is very attentive to your needs from start to finish! Could not ask to be treated any better! More

by docmhs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Tori Sweat
Report | Print
Mar 31, 2024 -

Jones GMC responded

It's great to hear that Nicole was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

March 29, 2024

I always have Excellent service at Jones Buick GMC! Nicole always takes care of my vehicle and takes the time to listen to my concerns. More

by ckirkpatrick1
Recommend Dealer
Yes
Employees Worked With
Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Christian Arnold
Report | Print
Mar 30, 2024 -

Jones GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well with Nicole and truly appreciate your feedback! Jones GMC Management Team

March 28, 2024

This dealership is very nice, understood what I needed and got it done. Nicole did a great job and helped me out. More

by wileysbunnybarn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Mar 28, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our priority, and we're happy to hear that Nicole met your expectations. Thank you again for choosing Jones GMC; we look forward to having you as one of our valued customers for many more years! Jones GMC Management Team

March 27, 2024

Greeted with a smile and service was quick and check out very satisfactory. Will definitely continue to get all my services there More

by KPJACKSON
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins, Rebecca Watkins
Report | Print
Jul 06, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

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