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Jones GMC

Savannah, TN

4.6
493 Reviews
Call Dealership (731) 925-4923

545 Florence Rd

Savannah, TN

38372

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493 Reviews of Jones GMC

March 25, 2024

Our sales experience with Tori was exceptional. She possessed a great deal of knowledge regarding the GMC truck that I purchased and answered all questions superbly. Tori made us feel at ease and More

by awalls2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Tori Sweat
Report | Print
Mar 25, 2024 -

Jones GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Tori and our team here at Jones GMC are glad to have you as a customer. Jones GMC Management Team

March 23, 2024

Very good. Staff members described what will be done, how long I would be there and cost. Also ask me about other things like tire rotation. Also directed me to More

by jf.cooper
Recommend Dealer
Yes
Employees Worked With
Staff at shop car entry area.
Report | Print
Mar 24, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 23, 2024

Wes was great to work with on purchasing our new GMC . I would highly recommend him. More

by Terrain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pineda, Wes Cummins
Report | Print
Mar 24, 2024 -

Jones GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Jones GMC, we look forward to having you as one of our valued customers for many more years to come! Jones GMC Management Team

March 21, 2024

Great service and very friendly! The service was great and Nicole is awesome! The service department diagnosed my check engine light and fixed it in a timely manner. Everyone was ver More

by ALEXANDRADEVLIN
Recommend Dealer
Yes
Employees Worked With
Nicole
Report | Print
Jul 06, 2024 -

Jones GMC responded

Thank you, Alexandra, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Nicole and our team, and we look forward to working with you again. Jones GMC Management Team

March 21, 2024

Nicole in service is always my go-to for questions or concerns about my vehicle. She is excellent! More

by ACOLLINS9052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
Report | Print
Mar 21, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with Nicole and our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 20, 2024

Very pleased as always. I've done business with them in past years and they are always courteous and friendly. They will try to work with you if you let them. Thanks. More

by mudcat_38357
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Romeo, Will Jetton, LeeAnn Deardeuff, Carla Bizzell, Melvin Pipes, Christian Arnold, Justin Murphy
Report | Print
Mar 21, 2024 -

Jones GMC responded

Thanks for your feedback on your recent visit to Jones GMC. It's great to hear that we were able to assist you and that you had such a positive experience. Jones GMC Management Team

Mar 22, 2024 -

mudcat_38357 responded

I'll be back if I stay above ground!

March 19, 2024

Everyone at the Dealership was courteous and friendly. Would highly recommend them. Thank you again. More

by Mr. Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson, Rebecca Watkins, Spencer Westbrooks
Report | Print
Mar 19, 2024 -

Jones GMC responded

Mr. Rob, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jones GMC Management Team

March 16, 2024

Love all those girls in the service department always taking care of me and my truck. More

by Luma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Jetton, Carla Bizzell, Anthony Benton, James Gray, Adam Johnson, Nicole Thompson, Rebecca Watkins, Spencer Westbrooks, Chris Christenson, Christian Arnold
Report | Print
Mar 16, 2024 -

Jones GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jones GMC Management Team

March 15, 2024

I was very pleased with how friendly and helpful the service was I will be using Jones again. More

by Cindymhicks76cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Watkins, Spencer Westbrooks
Report | Print
Mar 16, 2024 -

Jones GMC responded

Thank you for choosing Jones GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jones GMC Management Team

March 11, 2024

Very friendly staff but that's where it stopped. After telling them what I wanted done. More

by GGARSIMP
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Mar 14, 2024 -

Jones GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Starla Shaw Jones GMC Management Team (731) 925-4923

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