Jones Junction Hyundai

Worst experience of my life Totally scammed from when I walked in the door. Added additional fees then lied about them. Called Trucare and they lied to them too. I know they a Totally scammed from when I walked in the door. Added additional fees then lied about them. Called Trucare and they lied to them too. I know they are scamming others as well and will be putting an Open Forum in the Aegis along with the BBB and States Attorney More

2016 Hyundai Jones Junction has great employees, they are friendly and willing to help in any way possible. I will most certainly go back to purchase another vehic Jones Junction has great employees, they are friendly and willing to help in any way possible. I will most certainly go back to purchase another vehicle later in the future. More

Awesome service Always well taken care of, will always purchase cars from this dealership. Sales Department is exceptional, friendly and welcoming. Talked with Mike Always well taken care of, will always purchase cars from this dealership. Sales Department is exceptional, friendly and welcoming. Talked with Mike Clancey on the phone the day before and he had two vehicles waiting when we got there to decide between. More

Another great Jones experience On June 20th my father, aged 91, and I worked with Mike Girken to find a replacement for his '13 Hyundai Sonata. Dad liked his Hyundai but my mother On June 20th my father, aged 91, and I worked with Mike Girken to find a replacement for his '13 Hyundai Sonata. Dad liked his Hyundai but my mother was not happy with the ride and a lack of a power passenger seat so that she could see over the hood. Mike put them in several cars and then found a new white Sonata Limited with a softer ride and an 8 way power passenger seat finished in light grey leather. My elderly, but still viable, parents were delighted. Through out the experience Mike was super conscious of the needs of his customers and he made the buying , financing, and delivery experience smooth and comfortable . Our family has purchased more than 25 vehicles from Jones since buying our first Maxima in 1986, and we keep returning because of people like Mike, Kevin Brammer, and Chris Stange and Daryl Nay in service. Jones personifies care, honesty, and top quality customer service. More

Awesome!!! First time car buyer and I couldn't have asked for a better experience! Will be recommending Bel Air Hyundai and my sales guy Mike Clancy! First time car buyer and I couldn't have asked for a better experience! Will be recommending Bel Air Hyundai and my sales guy Mike Clancy! More

Smooth Transaction This is the second Elantra I have purchased from Jones. Mike made my car buying experience a pleasant one. He was not pushy at all and helped me to fi This is the second Elantra I have purchased from Jones. Mike made my car buying experience a pleasant one. He was not pushy at all and helped me to find the right vehicle for me. I will definitely return and refer my friends More

Great experience at Jones Hyundai The salesperson, Anne Sumler was really nice. There were so many cars to choose from and she was very willing to let me try as many as I wanted. I al The salesperson, Anne Sumler was really nice. There were so many cars to choose from and she was very willing to let me try as many as I wanted. I also used the price quote from Edmunds.com and she told me about an additional incentive that we were eligible for - a $500 incentive based on my husband's veteran status from 1974. There were many other nice benefits at Jones Hyundai- free oil changes and carwashes for the life of the vehicle! Thank you Anne. More

Excellent!!! I wouldn't for anywhere else to buy a car again. Very easy and painless for a first time buyer!! It's in a great location and all the staff was very p I wouldn't for anywhere else to buy a car again. Very easy and painless for a first time buyer!! It's in a great location and all the staff was very polite and attentive. More

Good Job I had a nice experience with Jones. Great job. I will be looking forward to my car washes/oil changes/manicures soon. Thank you very much for that. I had a nice experience with Jones. Great job. I will be looking forward to my car washes/oil changes/manicures soon. Thank you very much for that. More

Unfortunately I cannot recommend Bel Air Hyundai was our very first stop in trying to find the Elantra Limited that I loved so much. they was recommended by someone I know who claims Bel Air Hyundai was our very first stop in trying to find the Elantra Limited that I loved so much. they was recommended by someone I know who claims they were the best to work with and would take care of me. I had high hopes, but was quickly disapointed. It started off by the salesman telling us that we were not allowed to meet the manager, Wallce. I was told by a friend of mine that Wallace was expecting us, and to ask for him when we walkd in. The salesman quickly told us, "You are no different then anyone else coming in here throwiing "Wallace's name around because of all of the 9 rock ads and that he was too busy to meet customers. (That is not why we asked to see him) We let that go. Then they did not have the car In the color I wanted(which was ok) , but the saleman said that he did not think they had any in the area that they could DX in for me (I knew that was a lie from the start because I had researched for weeks and EVERY Hyundai Dealer had my car) After that he tried to sell me on a color I did not want. Once I test drove, we went inside to discuss the numbers, ect. They barely gave me anything on my trade (they did not research to see how much I owed on it) and they did not run my credit to see what my score was, or what my interest rates would be. He claimed that the internet pricing was not for the car I wanted. He told me I could not afford the car with all of the options and asked me why I was even up there wasting his time when he could be out there making money(His exact words unfortunately). He then tried to downsize my options and put me into the basic model, which I did not want. He told me I should have known better. He called us name under his breathe, but made sure that we heard him. I complained a few days later and someone else tried to get me a better deal and makes things"right", but I had already visited other dealers after that horrific day, and had fantastic experiences with them. Although I appreciated the attempt to win my business, I went with another dealership who got me down to the payments I needed. No haggling, no negotiating, no arguing or name calling. Im sure there are many nice and Kind people at Jones Junction, but I guess we were went up there on the wrong day. I just hope that salesman doesnt treat his other customers like he treated us. More