Jones Junction Hyundai

I bought my 2013 Elantra in November of 2012. From the salesman all the way to service, my experience has been wonderful.. I will and do recommend Jones Junction Hyundai to everyone. Sincerely Kathy S. salesman all the way to service, my experience has been wonderful.. I will and do recommend Jones Junction Hyundai to everyone. Sincerely Kathy S. More

I entered great for all because our salesman was outstanding! He was very understanding for our needs and worked everything out with us. Everyone at Jones was incredible, they were very sincere and outstanding! He was very understanding for our needs and worked everything out with us. Everyone at Jones was incredible, they were very sincere and made sure we got what we need at a price we could afford. More

Anne was very friendly and went to great lengths to see my wife and I looked at and test drove all the vehicles we were interested in. she answered all our questions. she was extremely knowledgeable, court my wife and I looked at and test drove all the vehicles we were interested in. she answered all our questions. she was extremely knowledgeable, courteous and professional. I would not hesitate to recommend jones Hyundai and Anne Sumler to any of my friends looking for a new car. More

I bought a used Nissan Altima from this dealership. It I bought a used Nissan Altima from this dealership. It was less than 4 years old, so it was still covered by manufacturers driveline warranty. Less I bought a used Nissan Altima from this dealership. It was less than 4 years old, so it was still covered by manufacturers driveline warranty. Less than 18k miles on it. The Carfax indicated minor damage from a previous accident, and estimated the impact on the resale value at -$225. It Seemed like a good deal. The transmission failed three times. Each time it was fixed by the mechanics at the Nissan dealership. The third time they found that the radiator had been damaged and they replaced that too. Later, when I went to trade it in at a different dealership, the pulled up the Carfax, which was now updated and indicated that the vehicle was purchased at auction in Delaware, and that Jones Junction was informed and shown at the time of sale that the vehicle was structurally damaged, and was not sellable except for parts. The salesman there told me that legally, a dealer has a year to update the information on the Carfax, and that it can be repaired and sold before the update. Nice huh? I lost about half the resale value on that car. I would not buy another vehicle from them. More

Dont go here!!!!I brought my 2010 hyundai genesis in for service because they were close to home.I brought my car in to have the engine light and my tire pressure light serviced.when they first looked at it service because they were close to home.I brought my car in to have the engine light and my tire pressure light serviced.when they first looked at it they said they would not give me a rental because I did not purchase it with them but later said they would because they could bill hyundai for it.They ordered the part and had me return when the part came in.when I returned they gave me a rental that was filthy.they were supposed to only have it 4 hours.Well after 6 they called and saaid they ordered the wrong part.So I kept the rental for 4 more days.after returning the car I had it for about 2 weeks then my tpms sensor for my tire pressure came back on.I went to add air and realized all my valve stems were broke at the threads.I made another appointment and brought my car back.they refused to fix them.they said they could not have done this quote"maybe some crappy shop did this It was not possable" and basicly called me a liar.I stated to them my car was not touched since I brought it to them.I work nights and my car is under video sevalence and I live at a single family home that no one comes near my car all day.They said they didnt even touch my tires.That is an outright lie because remember I brought it in for my tire pressure and I have a reciept.I called hyundai corp. directly to complain about their total disrespect for their coustomers.So hyundai called them direct and they told hyundai that I had after market valve stems?!!!Really!! I bought this car brand new from antwerpin hyundai less then 2 years ago all stock.the tires have less then 27000 miles on them.so how many people do you know that buy a new car and just replace only the valve stems.Total Lie.I am currently now dealing with hyundai corp. and I will never ever deal with jones again.My recomendation is stay as far away from jones as possable.This dealer is one of the larger dealers in md. so they have the big bad attitude that they are allways right and they cover it up with free manicures and cookies.If I would have taken my car somewhere else It would have saved me more money and time.Horrable dealer!!! More

We have all of our vehicles services at Jones. The service department has longer hours and also provides loaners (when available) for keeping cars overnight. The are NOT the cheapest in the area. In service department has longer hours and also provides loaners (when available) for keeping cars overnight. The are NOT the cheapest in the area. In a few cases they were probably too high. However, everything has been well and correctly the first time. More