Joseph Airport Toyota

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed. More

New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunk Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one. More

Some of the service tech writers on the desk are RUDE! Few of the service writers on the service desk are RUDE! Complained to service manage and GM of dealership. Nothing was done to correct the rude c Few of the service writers on the service desk are RUDE! Complained to service manage and GM of dealership. Nothing was done to correct the rude customer service given by these guys on the service desk. Was treated in a rude manner. Be little. Embarrassed. Talked down to. NO RESPECT given what so ever. If you like this type of treatment come here! More

Excellent customer service Kevin Dorsten was our salesman and the experience was awesome! He did what he could to get the best price and car for our needs. He made the process f Kevin Dorsten was our salesman and the experience was awesome! He did what he could to get the best price and car for our needs. He made the process fast and I highly recommend! More

Exceptional customer service Outstanding customer service with a smile! I spoke with Carl over the phone, approved by a lender before I arrived and I drove away with an exception Outstanding customer service with a smile! I spoke with Carl over the phone, approved by a lender before I arrived and I drove away with an exceptionally dependable vehicle the same day. The service was fast, friendly and upfront. Thanks to the gentlemen at Joseph Airport Toyota More