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Joseph Buick GMC

Cincinnati, OH

4.6
446 Reviews
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8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

March 02, 2024

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful. More

by theilmjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When u say they are all awesome they are. I talked to almost everyone! I go to this dealer just bc of the longstanding staff
Mar 03, 2024 -

Joseph Buick GMC responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 01, 2024

Was a great experience. The staff were great and friendly. Had me in and out in no time. More

by razor3236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Mar 01, 2024 -

Joseph Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 01, 2024

Haven't been contacted for my rust application I purchased. Other then that it went smooth. More

by brian.kamphaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Mar 01, 2024 -

Joseph Buick GMC responded

Thank you for bringing this to our attention. If you'd be willing to provide more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

March 01, 2024

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph. More

by karguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Townsend
Mar 01, 2024 -

Joseph Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

February 28, 2024

Nice and clean service department and they make you feel at home. Great people to work with. More

by Jswisher1971
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2024

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle. More

by FROGMAN.KY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Feb 28, 2024 -

Joseph Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Nick can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 28, 2024

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean. More

by chrussell48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Feb 28, 2024 -

Joseph Buick GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

February 27, 2024

They are very prompt on service and the employees are great. The place is clean. More

by BKJEWETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Feb 27, 2024 -

Joseph Buick GMC responded

Thanks for sharing about your experience with Joseph Buick GMC. Phil and our team appreciate your business and hope to see you again soon!

February 24, 2024

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. T More

by pullmp7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2024 -

Joseph Buick GMC responded

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 24, 2024

Super professional, and Danny was great to work with ! We have bought many cars over the years and Danny and Rashaad were two of the best professionals we have worked with through the process More

by mvbiondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Flukor
Feb 25, 2024 -

Joseph Buick GMC responded

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

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