Joseph Buick GMC

I had just bought a used vehicle from Joseph Buick GMC, and experienced an issue that caused concern. The Sales Manager Chris had me come in to have the vehicle looked at. The issue was resolved and fixe and experienced an issue that caused concern. The Sales Manager Chris had me come in to have the vehicle looked at. The issue was resolved and fixed by the service department, and I am a happy customer. More

Bought a used truck from here, as soon as I got home the idler pulley was squeaking, unlock button didn’t work, key battery was almost dead, tailgate speakers completely don’t work and the oil was at 50% oi idler pulley was squeaking, unlock button didn’t work, key battery was almost dead, tailgate speakers completely don’t work and the oil was at 50% oil life (I had to put oil in within a week of owning the truck) Don’t understand how all this was missed in a 100+ point inspection they supposedly do. When I took it in, the salesman told me I was wrong on what was squeaking (service told me I was right), that I wasn’t using the speakers right (showed him I was right) they refused to fix the speakers. Repeatedly told me they changed oil before I bought it, clearly did not. It was listed at $38,200 Told me he would take off the $200 and make it $38k before I drove there and when I first got there. We were under the impression we were paying the $38k, when it came to signing he added it back on and said we never talked about that which is a complete lie. Also said the vehicle was detailed, was a very poor detailing if it was actually done. I drove over an hour to purchase this truck, Overall a horrible experience with this dealership and would not recommend anyone buy another car from Danny!! Kevin, the finance guy, is a great guy, quick and easy to work with. I will Atleast give them credit for fixing my unlock button and the idler pulley but not fixing the other issues is ridiculous. When you purchase a used vehicle you expect everything has been inspected and works. More

The dealership, Joseph Buick GMC on Colerain in Cincinnati, Ohio, has a great service department. Cincinnati, Ohio, has a great service department. More

Joseph Buick GMC is honest dealership going the extra mile to make securing a new vehicle a pleasant experience. mile to make securing a new vehicle a pleasant experience. More

Always quick and efficient. Never a problem! Will always recommend them to friends and family Never a problem! Will always recommend them to friends and family More

In and out quick oil change and tire rotation and car wash. Employees were very friendly, wash. Employees were very friendly, More

Tommie took great care of my vehicle and answered my questions above and beyond expectations. Thank you Service Dept. Team at Colerain GMC! questions above and beyond expectations. Thank you Service Dept. Team at Colerain GMC! More

The employees seem customer oriented and friendly. Service was completed as requested and according to expectations. Service was completed as requested and according to expectations. More

Best dealership service department, I am glad I purchased my vehicle from Joseph Buick, gmc my vehicle from Joseph Buick, gmc More

I was created with a smile and reviewed all the services that were due for my visit that were due for my visit More