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Joseph Buick GMC

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
446 Reviews
Contact Dealership

8700 Colerain Avenue

Cincinnati, OH

45251

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Showing 446 reviews

December 21, 2023

It took over 2 hours to buy out my lease. There was no negotiation involved. Very frustrating. More

by SBLAKE4
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ra'Shaad Hill
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2023 -

Joseph Buick GMC responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 20, 2023

Took my truck in for service, the service manager and ladies at the desk were all very nice. Quick and easy. More

by NATEWILSON4513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Dorger
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Dec 21, 2023 -

Joseph Buick GMC responded

Nate, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 20, 2023

They were able to get me in quickly and solved my issue very fast. Very nice and courteous! More

by DCB0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
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Dec 21, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 18, 2023

Asked to have clock changed, omitted. Could have used a car wash. Quickly done oil change. More

by jbear1640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Report | Print
Dec 18, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive service experience. We will share your comments with our team and look forward to working with you again.

December 15, 2023

Awesome Service Keep up the good work. I appreciate your service. Everyone on the team has been wonderful. lol only thing I missed before I left, I like when you give cookies out. Maybe ne More

by BOULWARE845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Dorger
Report | Print
Dec 16, 2023 -

Joseph Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 15, 2023

Very smooth process. Nick was great throughout the transaction and the deal was very fair. More

by bgabbard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sander, Nick
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Dec 16, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

December 14, 2023

Good guys, no problemsI will recommend to friends. Thanks. No no no Nono no no More

by jamesrt.1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2023 -

Joseph Buick GMC responded

Thanks for sharing your thoughts about your experience with Joseph Buick GMC. We appreciate your business and hope to see you again soon!

December 14, 2023

Good and fast nice people very friendly and let you know want will be done More

by RETIREDMONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry fryman
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Dec 14, 2023 -

Joseph Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Joseph Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else.

December 13, 2023

Very informative crew and very nice, I feel very comfortable and welcome. My car has been in service for over a week waiting for parts🤷 More

by MR.RJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry in service
Report | Print
Dec 13, 2023 -

Joseph Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 13, 2023

They were absolutely great to deal with best service I’ve ever buying a vehicle. More

by allengenoejr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ra'Shaad Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isean
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Dec 13, 2023 -

Joseph Buick GMC responded

Allen, It's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

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