Joseph Toyota of Cincinnati - Service Center

Since moving to Cincinnati in 2006, I have always had friendly, courteous and efficient service at Joseph Toyota. The customer waiting area is clean and comfortable and they finish the work on time! friendly, courteous and efficient service at Joseph Toyota. The customer waiting area is clean and comfortable and they finish the work on time! More

I came in for a Safety recall for the power window master switch. I was there no more then 30 minutes. The entire staff at Joseph Toyota are FANTASTIC!! switch. I was there no more then 30 minutes. The entire staff at Joseph Toyota are FANTASTIC!! More

I've known these gentlemen for 7+ years ( Bob W. for 20 years). They have always dealt fairly and honestly with me from the first visit with our first Toyota car (new) in July, 2005 until now, January, 20 years). They have always dealt fairly and honestly with me from the first visit with our first Toyota car (new) in July, 2005 until now, January, 2013. We still have the Avalon and now a 2012 Venza. Every one including the sales people took to answer my questions, clarify some information which I misunderstood, and much of this was over the phone. My wife and I are retired teachers and we know what it"s like to answer many questions---for which we are grateful! More

We have bought 2 and had serviced 4 Toyota vehicles with this dealer. We're very happy with the excellent service we receive at Toyota of Cincinnati. The dealer takes care of any issues we might have and is this dealer. We're very happy with the excellent service we receive at Toyota of Cincinnati. The dealer takes care of any issues we might have and is always very professional. We would recommend this dealer to anyone considering buying a Toyota or having any kind of service work performed on their vehicle. Thank you Toyota of Cincinnati!! More

As always I was very pleased with my service. I had 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought m 114,356 miles on my car and I had received a recall notice. So I called for an appointment for the recall and 115,000 mile service. Bruce brought me my air filter (filthy) and suggested it be replaced. In no time my car was finished and washed. A good way to start the New Year! More

I recently had an appointment for an oil change and tire rotation. I was in and out in record time. All employees have always been friendly, and the waiting room is always clean. I have never had a bad e rotation. I was in and out in record time. All employees have always been friendly, and the waiting room is always clean. I have never had a bad experience at this dealership. More

Overall experience was good - waiting room was clean and they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after bei they offer drinks and snacks while waiting for your car. I took mine in for my 10K service and was told it would take an hour - was called after being there for 45 minutes - nice that it was completed in less time than they told me. Staff friendly and helpful. More

Went in for my 10,000 mile service/maintenance (oil change and tire rotation). They were super fast, and even washed the salt off my car. change and tire rotation). They were super fast, and even washed the salt off my car. More

I think that the process of getting checked in and out is very efficient....you pull your car right into the garage and a service person comes right to you and helps get you checked in very quickly. The peo very efficient....you pull your car right into the garage and a service person comes right to you and helps get you checked in very quickly. The people that check you in are friendly and explain how to proceed. The waiting area is clean and comfortable. I like that they wash the car after service is complete. I also like that I can call and make and appointment and they are always expecting me when I arrive. When I call, I am always able to schedule an appointment in a reasonable amount of time,...usually within a day. More

I rated the way I did because their rates are ridiculously high, and you don't realize that until you've agreed to the $150 diagnostic fee (that will go towards the amount of fixing it if you dec ridiculously high, and you don't realize that until you've agreed to the $150 diagnostic fee (that will go towards the amount of fixing it if you decide to have it done). Just to replace the distribution cap, they quoted me $485. After hearing this ridiculous price I just wanted to take my car and go somewhere else (where I was quoted less than half that amount) but Joseph Toyota held my car hostage until I paid the $150. I don't think they should be able to hold your car like that when they didn't even do any work on it. More