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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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April 29, 2022

I am always super busy so I like that the service was super fast and a nice staff. More

by DULCEALONDRAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Joseph Toyota of Cincinnati responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

April 29, 2022

Outstanding service very customer friendly had everything Don even washed the Toyota 4 Runner thanks More

by STEPHENEROLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

April 28, 2022

Always reliable service, honest about repair needs and get work done in a timely manner. More

by BKRAJEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

BKRAJEWSKI responded

Always a good experience.

Apr 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

April 28, 2022

They did a nice job repairing passenger door. It was covered by the factory warranty so no charge to us More

by FHOUSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to review us! We are so glad to hear that the Joseph Toyota of Cincinnati team was able to assist with your vehicle and get the job done. Drive safely, and we hope to see you back again down the road!

April 28, 2022

Brought the car in for the complimentary service. They could not have made it any easier. A+ More

by RSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back again down the road!

Apr 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know that we made the grade! At Joseph Toyota of Cincinnati it is our goal to make your visit a pleasant experience. We appreciate your business. Have a fantastic weekend!

April 28, 2022

Very professional and expedient. I am thankful I can trust the care of my vehicle to Joseph Toyota of Cincinnati! More

by KPRIDEMORE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

Apr 29, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for taking time to write a review of your experience. We value your trust and aim to provide you with the best possible service. Your Joseph Toyota of Cincinnati team appreciates your recommendation and looks forward to serving you again.

April 27, 2022

Pleasant reception, explained everything, made recommendations for future needs. Completed in the expected timeframe. Always bring my car to this dealership More

by MMORRIS613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Joseph Toyota of Cincinnati responded

It's great our commitment to great service stood out to you. Thanks so much for choosing Joseph Toyota of Cincinnati!

April 27, 2022

Great explanation of maintenance completed. Wait was a little long to have work done for having a scheduled appointment. More

by SGTHOEN06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Apr 28, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Joseph Toyota of Cincinnati team. We appreciate your patience during your visit and hope to see you back again down the road!

April 26, 2022

The cost is WAY to high for the work done. Honestly suspicious as the dust wasn't even disturbed on the radio or surrounding areas. They were honest in reccomending something after market as More

by CURTISSHREVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember names :(
Apr 26, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for reaching out. We strive to provide a fair value and it's important that our guests feel confident in our work, so I'm disappointed by this review. If you have any questions about your service I would be glad to speak with you directly. Please don't hesitate to get in touch. Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

April 26, 2022

The service rep listened to all my concerns and responded or acted on each. I was very satisfied. More

by CAROL.SZURLINSKI
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Apr 27, 2022 -

Joseph Toyota of Cincinnati responded

Carol, thank you for the great review! We are so glad to hear that you had a successful experience working with the Joseph Toyota of Cincinnati team. Drive safely, and we hope to see you back!

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