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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews
Call Service Center (513) 385-1800

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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October 21, 2021

The service center was very attentive to taking care of my needs. The service agent did a great job of reviewing what was done and what I needed to consider for the future. More

by herbrob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash
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Oct 22, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this engaging feedback and good news about the great care you received from Tony Nash and your entire Service Team. We hope to see you again when your vehicle needs maintenance or repair work. Thanks again for choosing Joseph Toyota Service. Have a fantastic weekend!

October 21, 2021

The dealership is clean, waiting room comfortable. The staff was attentive and professional and got me on the road in a timely manner. More

by awanamaker60
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 22, 2021 -

Joseph Toyota of Cincinnati responded

Your business and recommendation are particularly important to us. Thank you for trusting your vehicle to Tony and your Service Team at Joseph Toyota and for taking time to comment on your experience. Keep us in mind when it's time again for vehicle service. Take care!

October 21, 2021

The service center and technicians were fast and attentive. They were honest in telling me what my car did and did not need More

by MR.IDRIS.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2021 -

Joseph Toyota of Cincinnati responded

Knowing that you received great service from your Joseph Toyota Service Team is important to us. We appreciate the time you took to tell us about your experience and to recommend us to others. Thank you for your business. We look forward to seeing you again.

October 19, 2021

Worked us in for emergency during busy time. Replaced defective battery overnight. Did not replace battery cover. More

by JLBO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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Oct 19, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

Oct 19, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know that Service assisted you at a critical time. We apologize for not replacing the cover. Give Kyle a call and let him know. Hopefully we still have it here. Thanks again for choosing Joseph Toyota for your automotive needs.

October 19, 2021

Service was easy to schedule, was done quickly, and the staff was very friendly. The ToyotaCare services are great More

by tmb123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your thoughtful, candid feedback about the smooth service experience you had recently at Joseph Toyota. Thanks for letting us know that you are enjoying the benefits of No Cost ToyotaCare services. Your satisfaction is important to us. We're looking forward to seeing you again!

October 17, 2021

Very good experience! People are so kind and service is professional. Only take 1 hour to finish the regular maintenance More

by LIF7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 16, 2021

Knowledgeable Friendly Quick service Nice waiting Knowledgeable Friendly Quick service Nice waiting room. Explained what will be done to my car More

by WANSTRATH57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

October 16, 2021

Finished work in a timely manner. I love that they tell you what shape your breaks and tires are in. More

by KPERRY1289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2021 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

October 15, 2021

Quick service done right. Great communication plenty of appointments. 10 11 12 13 14 15 More

by JSPEN17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anderson
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Oct 15, 2021 -

Joseph Toyota of Cincinnati responded

That's the best news! Thanks for sharing it with us. Your feedback and recommendation are important to us. We're glad that your Service Team provided you with customer-first service. We'll look forward to your next visit. Thanks again!

October 13, 2021

Good overall. Wished that I could have gotten a loaner car. My car had to be kept overnight and I ended up missing an event I had planned to be at. More

by STEPHMOLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson
Report | Print
Oct 13, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your feedback and apologize for the inconvenience and disappointment the unavailability of the loaner created. Your understanding and patience are important to us. Your Service Team thanks you for the recommendation.

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