Joseph Toyota of Cincinnati - Service Center

Kyle was amazing. Was direct about the issue and got it fixed quickly. Stayed in communication too which was much appreciated. And he saved my water bottle that I left outside! fixed quickly. Stayed in communication too which was much appreciated. And he saved my water bottle that I left outside! More

I called Toyota for an appointment for service on my RAV4. I got an appointment much sooner than expected. The techs were thorough and explained all the different maintenance checks that were done. I wa RAV4. I got an appointment much sooner than expected. The techs were thorough and explained all the different maintenance checks that were done. I was out within an hour. Everyone at the dealership was very friendly. More

Very poor customer service. I purchased a new key fob during my last appt, but it was on backorder. I was told I would be contacted when it came in. However, no one ever contacted me. I only found out it during my last appt, but it was on backorder. I was told I would be contacted when it came in. However, no one ever contacted me. I only found out it was in because I called a month later. WiFi was out in the lounge. I told two employees but received no assistance. When I asked where my car was after I paid, the receptionist looked at me like I was an idiot. A little curtesy (someone to direct you to your car and provide other basic information) would go a long way. More

Been going to Joseph Toyota of Cincinnati for many years. They have always been fair and the service has always been great. Very satisfied with their work. They have always been fair and the service has always been great. Very satisfied with their work. More

Intake person was very friendly and was actually a bit curt however the checkout and person who retrieved my car made up for his attitude. curt however the checkout and person who retrieved my car made up for his attitude. More

Convenient, courteous, reliable. Fast service.Glad that Convenient, courteous, reliable. Fast service. Glad that we have a dealer nearby. We always take our Toyota Rav to them for all needs and parts. Convenient, courteous, reliable. Fast service. Glad that we have a dealer nearby. We always take our Toyota Rav to them for all needs and parts. More

Joseph Toyota always does it right. My service manager, Tony Nash, is always helpful and takes the time to explain what is needed. Will be back next time. Thanks Tony Nash, is always helpful and takes the time to explain what is needed. Will be back next time. Thanks More

Amazing service ever time we come here! They always go above and beyond for us. This is why I would recommend Joseph Toyota for all of you vehicle needs. above and beyond for us. This is why I would recommend Joseph Toyota for all of you vehicle needs. More

I brought my car in for extended warranty work. My window wouldn't roll up. The car was fixed in a timely manner, although I had to wait an extra day for the warranty people to ok the job. I wish th window wouldn't roll up. The car was fixed in a timely manner, although I had to wait an extra day for the warranty people to ok the job. I wish the job could have been called in immediately so I wasn't without my car an extra day. More

Service was rendered in a timely manner. Waiting area is comfortable. Staff was very friendly and accommodating. I felt very welcome here and this was my first time at this dealership comfortable. Staff was very friendly and accommodating. I felt very welcome here and this was my first time at this dealership More