Back

Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

Sort by
June 04, 2021

Jason Smith in the service department has always taken care of my needs and more. He is excellent! I think a bronze statue should be put up of him in the service garage. More

by PCOORS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash
Jun 05, 2021 -

Joseph Toyota of Cincinnati responded

We are very happy to have provided you with such a positive experience! Thanks for acknowledging Jason Smith and your entire Service Team. We sincerely value your business and look forward to your next visit.

June 04, 2021

So very glad I had my service at your great service center was very pleased with the way everyone was so helpful will be telling friends More

by RONALDDOWERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your kind words, Ronald, and for taking the time to leave us this wonderful feedback!

June 04, 2021

Everything thing went well with 55,000 service visit. Even though we live in northern Kentucky and it’s a 40 minute one way trip from our home to the dealership, we have been bringing our Highlander to T More

by MEIERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2021 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joseph Toyota of Cincinnati, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2021

Had an appointment at 9:00am in the Service Dept. for our Company leased vehicle and was in and out within an hour. They did a great job! More

by JANET.HICKMAN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Joseph Toyota of Cincinnati responded

Janet, thank you for letting us know about this morning's appointment: Providing prompt, efficient service is one of goals. We're glad to have met your expectations. Thanks for choosing Joseph Toyota for your Company-leased vehicle's service needs. We appreciate your business and recommendation!

June 03, 2021

everything went well. vehicle was ready on time. ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt ttt lttt ttt ttt More

by RHANSMANJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for this short but sweet feedback about your recent service experience. We appreciate your recommendation and look forward to seeing you again.

June 03, 2021

Went to Joseph Toyota on Colerain Avenue in Cincinnati for my scheduled 2021 Toyota Corolla maintenance. All went very well -- everyone was very courteous and helpful More

by DAEZIMMER44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to seeing you again!

June 02, 2021

Service department is very professional and highly efficient. They have this down to a science. Comfortable waiting areas and amenities. Overall, excellent service and experience. More

by J_ASMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2021 -

Joseph Toyota of Cincinnati responded

We are particularly thankful for this amazing snapshot of your experience at Joseph Toyota! Your business and recommendation speak volumes. Your entire Service Team extend their gratitude to you for acknowledging them in this meaningful way. Thanks again!

May 30, 2021

The service person who helped me was really professional and organized and gracious. I was delighted that the regular maintenance was done in half an hour. The lounge was very comfortable. Good coffee, too More

by ARIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Joseph Toyota of Cincinnati responded

Thank you, it's great to hear that you had such a pleasant and timely experience. We appreciate your business and our team looks forward to serving you again soon!

May 30, 2021

Low tire pressure alert - third time in as many months. This time a nail puncture was found and patched. I stopped in without appointment but the service was done in a timely manner More

by VLWRIGHT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anderson
May 31, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 28, 2021

I am very satisfied with Joseph Toyota on Colerain as all there people you with respect and the service they do is excellent. The waiting room is awesome for waiting. More

by MCIAMPONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Joseph Toyota of Cincinnati responded

You've made our day with this good news review! It is our pleasure to offer you a comfortable lounge while we strive to give you the best possible automotive and customer service. All of us at Joseph Toyota thank you for choosing us for your vehicle's care and look forward to seeing you again.

...
94
...