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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews
Call Service Center (513) 385-1800

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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May 28, 2021

They did a quick and thorough job. I was very pleased with my experience. I really appreciate the two year/25k Toyota Care Program. Thanks! More

by ELIZABETH.RIESSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your business and your review, Elizabeth! Thank you for letting us know that the service we provided met your expectations and earned your recommendation. We're glad you find Toyota Care Service helpful. Come back and see us again!

May 28, 2021

Excellent dealership and service department. Quick service and reliable service. Communication with me was effective. Clean service area. Proper COVID precautions. The vehicle was clean and exteri More

by JIMSWANSON75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2021 -

Joseph Toyota of Cincinnati responded

Jim, we can't thank you enough for this thoughtfully crafted review! Your detailed feedback provides us with important information about your experience at Joseph Toyota. We care about serving you well and are happy to know that we met your expectations. Thanks, Jim! We look forward to seeing you again.

May 28, 2021

Excellent dealership and service department. Quick and reliable service. Jason Smith is always a pleasure to work with. He always communicates what is wrong and his recommendation. More

by PLOTKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2021 -

Joseph Toyota of Cincinnati responded

Jason and your entire Service Team at Joseph Toyota extend their thanks to you for this amazing feedback! We value your business and appreciate your recommendation. We're looking forward to your next visit.

May 26, 2021

Ornamental antenna bezel I had installed popping out on one side. Not sure what to do. Kind of worried about water getting in. Do not know if it is a part defect, or not. More

by MIKEGEIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
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May 25, 2021

This was my first visit for service and to the body shop and I will always drive from Dayton to Colerain for all service. Outstanding customer service. More

by BWP_54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Anderson
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May 26, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate the time your took to travel to our location for vehicle maintenance and repair. That is why your five-star review and recommendation are particularly important to us. It was our pleasure to extend great customer service to you. We look forward to serving you again. Best wishes!

May 24, 2021

I purchase my used Kia in March. There were minor items that needed attention after buying it. The service and used sales department was great. More

by VINCENTPALMER_70@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Platt, Steve Stackhouse
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May 24, 2021 -

Joseph Toyota of Cincinnati responded

Vincent, please accept our thanks for choosing Joseph Toyota for your used vehicle purchase. We're happy that the customer service you received from our Used Cars and Service Departments met your expectations. Many thanks for your feedback and recommendation. We look forward to seeing you in the future.

May 22, 2021

They are always prompt and courteous. Service is great and everyone is friendly and helpful. I always take my cars in to the Joseph Body Shop. More

by BRETT.SANDERS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paige
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May 23, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

May 22, 2021

good solid service! they said an hour and it only took about 30 minutes, if that! i’ve never had any problems here, keep up the good work! More

by Ona Rae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and look forward to seeing you again!

May 21, 2021

Service was great. Jason is great to deal with. I like the online scheduling also. No complaints here. I would recommend this dealership for car service More

by DEBBIEHOLLSTEGGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith and his service Team
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May 21, 2021 -

Joseph Toyota of Cincinnati responded

Fantastic feedback, Debbie! We appreciate the details you included and the acknowledgment you gave Jason and your entire Service Team. Your recommendation is particularly important to us. Thank you for choosing Joseph Toyota Service for your vehicle's maintenance. Have a great day!

May 21, 2021

Great service from everyone that I dealt with at Joseph, in person or on the phone. I enjoy the lounge while waiting for my car. More

by MLK_TRAFFIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2021 -

Joseph Toyota of Cincinnati responded

We're glad to know the particular aspects of your service appointment that you enjoyed and that your Joseph Toyota Team offered you great service throughout the process. We value you as a customer and look forward to assisting you with your automotive needs. Many thanks for choosing Joseph Toyota!

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